The UPS Store

4.4
127 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1692 in Scottsdale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Scottsdale Rd Just South Of Camleback Near The Breakfast Club.

Details

  • DeliveryNot available

Location

The UPS Store
4400 N Scottsdale Rd, Scottsdale, AZ
85251, United States

Hours

Reviews

4.4
127 reviews
5 stars
105
4 stars
2
3 stars
1
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond, particularly highlighting employees like Ayana, Trinity, and Ashley.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with package handling and customer service.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, citing instances of being overcharged for shipping and printing services.

Professionalism

There were complaints about unprofessional behavior from some staff members, including rudeness and lack of accountability.
  • JH
    Jeff Hebets
    Dec 17, 2025
    5.0
    Great staff
  • CC
    Corey C. Clarke
    Dec 17, 2025
    5.0
    Ayana is great. So helpful big smile and always in good spirits! Appreciate you!
  • MC
    Mark Camilleri
    Dec 15, 2025
    5.0
    I appreciated the great customer service Ayana provided at this USP Store (1692). I live in Chicago and purchased a giant 4ft x 4ft piece of art. I've never stepped in Arizona! I did it all remotely and that UPS Store made it happen! The piece arrived safely and at a reasonable price.
  • LL
    l l
    Dec 12, 2025
    1.0
    It felt like they were holding my package hostage. I had to help them find it, argue with them, and basically beg for my package. There was no apology for their errors, and I don't appreciate the experience at all. Mistakes are okay if you fix them and don't act like a jerk about it or that your mistakes are the customers fault. Weird.
  • TF
    Tracy Frazier
    Dec 2, 2025
    5.0
    Trinity was quick and answered all my questions. Fast and friendly Sevice is what you get from Trinity and the team.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1692 in Scottsdale offer?

The UPS Store #1692 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and small business services.