FedEx Office Ship Center

Reviews

• SF

  Stacy Fiorentin

  May 30, 2025
  1.0
  I went to ship a package today for work. When i looked it up online it was $65.36 for Monday before 10am. Hayley was very rude. She said you did it wrong. When they did ran the package through it was $82 for delivery by 8pm. The payment wouldn't go through as we usually use UPS & the card on file must have expired. So she ran through without an account & it was $67. Hmmm cheaper without an account? When I questioned it, Hayley said your account must have higher rates. Dani who was helping me agreed that we have never heard of that before. I felt like I was being pranked the whole time I was there. I sent my package & will never return to this location as long as Hayley is there. She really needs customer service training.
• JT

  Jaxon Treu

  Aug 30, 2024
  5.0
  Skylar is the most dope employee ever, had an issue with a package she went above and beyond to fix it for me. Recommend this location to anyone.
• JA

  Jaime Aguilera

  Jul 13, 2020
  5.0
  Always helpful thank you!
• ET

  Espree Mold Testing

  Dec 16, 2016
  1.0
  The FedEx office in scottsdale off thunderbird was very nice but when we sent our 27 pound box to Commerces TX, the box was destroyed and the box HAD A big hole in it and some items was missing. When the box was delivered the women said she was very sorry and this some times happens. the client called me and sent me pictures to prove it. this is not good for business. Please Think twice about sending out any thing with them.
• SD

  Sarah Van Deman

  Oct 17, 2016
  1.0
  Blown away by how rude they are here. Went in in hopes to have something printed. The older lady immediately said "it's going to be awhile...he(another customer) has 14 things to ship." I can understand and be empathetic towards being busy or understaffed(although frustrating) but for an employee to be completely aloof and not remotely apologetic is baffling. She pointed out(very rudely) that there was another FedEx a few miles from there. I was so turned off, I drive twice as far to go to an OfficeMax. This is an issue that should be addressed. I won't be going back(and I typically go approx 2 times a month to a FedEx).

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