AlphaGraphics

Reviews

• MJ

  Mitchell Jeffcoat

  Jul 11, 2024
  5.0
  We recently had AlphaGraphics install window vinyl for us, and I am thrilled with the results. Initially, the placement wasn’t quite right, but their team was incredibly responsive and came out to address the issue within the same week. Their service was top-notch throughout the entire process. I highly recommend AlphaGraphics for their excellent customer service and high-quality work!
• JE

  Jeff Easter

  Jun 11, 2020
  1.0
  This location is closed, but they failed to post that in GMB, so I wasted some valuable time driving there. Get your act together and post that this store is closed.
• HR

  Henser Reyes

  Apr 23, 2019
  1.0
  I went into the store requesting a booklet to be made to my specifications, before I left the front desk worker checked to make sure every thing was correct so it would fit the requirements. I didn't get notified until after it was done that my booklet had not been made to what we agreed upon. When I received my booklet, some of the issues were that they left bleed in on insides that should have been cut out and my page numbers were changed as I left them on the outside and their machine put it on the inside. 50+ for something I couldn't turn in and no alternative was given to me. EDIT: My name is Andrea, I am a current college student who was looking to get a final printed. I was recommended to come here due to the quality of print that could be done such as well as stitching for a booklet that I needed. I came into the location with a pdf, asking their front desk for help, mentioning I was not sure how they would like for me to set it up. After their front desk looked at the pdf, they mentioned I needed to add more pages as well as make adjustments for the bleed (specifications they told me to make) I added the necessary pages to print and made the adjustments they asked of me, though the placement of the pages ended up changing. As I turned the pdf back to get it checked one more time, the pdf was approved by the front desk and she said all was CORRECT. When I later received an email about the bleeds of the pages, as a customer, I suppose I naively understood or hoped that they would be able to help me fix it. That when they emailed me about the issue that was left in the pdf, they would also be able to make the change to the print for the booklet. When I came back to pick it up, I saw the bleed that was still there. I mentioned that the overall quality of print and paper was nice but the production was not want my professor would accept. It was a print that I could no longer use. They did tell me they could do it again for half the price days later, however, if they weren't able to get it correct with adjustmemts they asked me to make, then what's to say they would get it right a second time. My type class professor viewed the final piece and noted I should get it redone. The print was not done as it should be. As I went to a different print shop, they noticed the manner the pdf was set up and were able print it without the bleeds. They saw the error, talked me through the issue, and were able to print the booklet as I needed for a final. As I am currently on my finals, I was able to get back in touch with Alphagraphics. I understand they are a print shop who will print the work that is turned in as is; they were able to print it to a great quality but at the end there was just issues in the production. I went in as a customer looking for help but I suppose there was lack of communication and understanding to how it would be done. At the end of the day the issue with my final being printed was one that I learned from, and hope this helps their customer service as well.

Frequently Asked Questions About AlphaGraphics