The UPS Store

3.7
150 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6000 in San Tan Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Swc Gantzel & Combs Fry's Market Place.

Details

  • DeliveryNot available

Location

The UPS Store
85 W Combs Rd, San Tan Valley, AZ
85140, United States

Hours

Reviews

3.7
150 reviews
5 stars
97
4 stars
3
3 stars
3
2 stars
0
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Jade and Daniel for their exceptional service.

Service Speed

Customers frequently noted the quick service and minimal wait times, especially for Amazon returns, making the process easy and efficient.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service experiences, indicating inconsistency in service quality.

Pricing Concerns

Several customers expressed dissatisfaction with perceived high prices for services and supplies, feeling that they were being charged excessively.

Store Environment

The store was described as busy yet organized, with a generally cheerful atmosphere, although some reviews mentioned issues with staff behavior affecting the overall experience.
  • CB
    Christopher Burrows
    Nov 16, 2025
    1.0
    Out of all the UPS stores that we drop off and pick up packages up. This one repeatedly makes it as difficult as possible to get your package. The owner told me today that because my company name is who the package is to, that if it ever gets diverted to her store, she will not release my package in the future. And that was her right as an independent store owner.
  • RR
    Robert
    Oct 14, 2025
    5.0
    Great place and great people I came in on Sunday for help with returns and Hailey was able to help me perfectly with that!
  • MR
    McCall Rittenbach
    Oct 14, 2025
    5.0
    Jade was amazing. She took the time to help with pricing differences for shipping. Was very polite, efficient and most of all helpful. Thank you Jade my grandson will get his new phone quickly!
  • SS
    S Serda
    Oct 7, 2025
    5.0
    Jade greeted and acknowledged everyone that came into this location which is great customer service to begin with. So many times you walk into a business no greeting or acknowledgement. This location was very busy when I walked in. I viewed how well Jade and another employee handled the flow of customers coming in a quick and friendly manner. Jade thank you for the great customer service you provided today!! Make it a great day!
  • KD
    Ky Dill
    Oct 5, 2025
    5.0
    Let’s not call hard working employees lazy just because you don’t want to press a couple buttons to return items you bought! These people are busy and we can’t always assume we know what they’re doing off a couple minutes. sounds like a personal attack. They are always kind, busy and trying to keep up with all the craziness. Ignore the haters!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in San Tan Valley offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.