United States Postal Service

2.2
63 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1163 W Frontage Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1163 W Frontage Rd, Rio Rico, AZ
85648, United States

Hours

Reviews

2.2
63 reviews
5 stars
16
4 stars
0
3 stars
3
2 stars
5
1 star
39
  • BA
    Brickle Armenta
    6 days ago
    1.0
    First, they have not given us package slips multiple times. This past month alone- they did not give us a package slip for an Amazon order that was for Christmas. We went to post office to pick up packages multiple times they said they didn’t have it. Next thing I know it is getting returned to Amazon and shipped back to sender. Second, my friend sent a package 6 months ago of yarn as a surprise that could fit in parcel box but was not put into a parcel box. We did not get ANY notices- not first, second, or third. It shipped back to my friend and they made her pay shipping to ship it again. The online app said it was at post office the second time, but still no slip. Then these past 2 weeks I had another friend pay for first class shipping for a package to my house. It says undeliverable address. We have a parcel locker, and we did NOT get a notice. My friend tried to reschedule the delivery for Dec. 29 and they did not attempt to put it in parcel locker. We have also NOT gotten a single slip for the package and therefore since we work without q slip we cannot send someone to pick up the package for us. We have gotten slips for bigger boxes from Amazon. It still says delivery scheduled on their app, but not attempted, no package slip, and nothing for us to be able to get our package and my friend is hoping she didn’t just waste $30 on shipping for them to refuse delivery and claim it is our fault or that they didn’t know what happened.
  • GC
    gustavo contreras
    Dec 16, 2025
    1.0
    Always slow long lines and always 1 person attending customers
  • LL
    Laura Lopez
    Dec 9, 2025
    1.0
    Get there at 4:30 to pick up package and she closes the door and locks it . This is the worst post office ever . Needs a major revamp
  • HS
    Hector Sanchez
    Dec 2, 2025
    1.0
    Waiting time is ridiculous!!
  • RA
    Reviews A
    Nov 25, 2025
    2.0
    Workers are very nice but seriously need to hire more people or I don’t know the situation but waiting 30 min in line is ridiculous!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.