Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 11651 N Casa Grande Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I went into this post office during the posted walk-in hours (Wednesdays, 10am–11am) and asked James a simple question. His response was to sigh and roll his eyes, which is extremely disrespectful and unprofessional behavior to greet any customer with. When I explained that I was told walk-ins were available at this time, he cut me off, dismissed me, and refused to have a normal conversation, even though the lobby was completely empty.
Unfortunately, this is not my first negative encounter with James. I have experienced the same cold and rude behavior from him before at the Marana location. This type of attitude is unacceptable for someone working in a public-facing role where basic courtesy and communication are expected.
If James cannot treat people with respect, then he should not be the first face customers see when walking into the post office. A job that involves serving the public requires patience, professionalism, and kindness, qualities that were completely absent in my interaction today.
SN
Stephanie Noury
Jun 24, 2025
1.0
I went there on March, for a scheduled appointment for my son’s passport, the gentleman working there at that time was very rude (gave me a racist vibe) did not explain anything, was rushing us the whole time.
PK
Pete Kolonelos
Apr 15, 2025
5.0
Walking into this post office was like stepping back in time. An ode to Rillito history on the wall, service member photos and there's even real antique wood everywhere, even the PO Boxes. The young person (younger than me that's for sure!!) was so nice and helpful, she made my day!
FC
Foods Corner
May 4, 2021
5.0
This tiny Post Office is awesome. The young lady that run this place by herself is extremely nice and helpful. Submitting passport application here was easy and quick. Make sure you have an appointment (by appointment only as of 5/4/21) and all your documents ready.
MC
Mel C
Oct 31, 2016
5.0
Visited here to get my son his passport. Made an appointment & was done in less than 5 minutes. Tiny but efficient post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service location at 11651 N Casa Grande Hwy?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, first-time passport applications and passport photo services are available by appointment. Please complete and print your passport application form before your visit.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
Monday through Friday, the Post Office is open 9:00 AM to 12:30 PM and 1:30 PM to 4:00 PM. It is closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online and complete the setup in person by bringing two forms of ID to the Post Office.
Is there 24/7 access to PO Boxes after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this location directly.
Where is a convenient coffee shop near the USPS at 11651 N Casa Grande Hwy?
Starbucks is nearby, making it easy to grab a coffee before or after your visit to the Post Office.
Are there any recreational or outdoor activities near this Post Office?
Rillito Vista Park is close by where you can enjoy outdoor activities before or after your Post Office visit.
Where can I find automotive services around the USPS location?
Nearby are several automotive businesses including Hudgins RV, I-10 Autoplex, LLC, and Tucson Trux & Equipment Sales for various vehicle needs.
How can nearby retail options complement my visit to the USPS location?
You can visit nearby stores like Arizona Artisan Creations for home goods and boutique shopping or Pool Line-Away for furniture before or after mailing your packages.