Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4920 in Queen Creek offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sec Of Power & Queen Creek In The Safeway Plaza.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
382 reviews
5 stars
345
4 stars
9
3 stars1
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, noting significant surcharges compared to USPS and other shipping options.
Efficiency
Customers frequently mention the quick and efficient service, with minimal wait times and fast processing of packages.
Convenience
The location is appreciated for its convenience, with many customers willing to travel out of their way to use this particular UPS store.
Positive Atmosphere
The store is described as having a welcoming and friendly atmosphere, contributing to a positive customer experience.
- JJJudithZNov 12, 20251.0Do not purchase USPS items such as stamps at UPS. They charge a 48% surcharge!!! I was not informed of the additional charge. When I requested to return the stamps for a refund I was told they do not allow returns.
- KZKristen ZehnderNov 11, 20255.0Wow! This store goes above and beyond for its customers. Cody was extremely helpful in getting our invitations and address labels printed. Cody walked me through the process of sending the files over the phone and helped format everything for us as well. I was not expecting such service and I highly recommend this store but also recommend that Cody receives a raise. Wow! You just do not find that kind of help anywhere else.
- MGMartin GruenbergSep 3, 20251.0These are independently owned stores not directly affiliated with UPS; a bit deceiving . Their fees are 50% surcharge vs the true UPS or USPS so be prepared to pay double. All Sales final. Their agreement is in very small print and a bit extensive so read it prior to making any decisions. I needed to mail a package to North Dakota and this store is down the street from my home so it was convenient. I needed priority and was told it would be $80 via usps or $130+ via UPS; I chose USPS and was verbally told it would be delivered in three days. I figured it would be 3 to 5 days realistically so that would be fine. Needless to say, it took 1.5 weeks to get there. Long story short, USPS blames UPS store and UPS store blames USPS. It seems they're about $$ and not the customer. The employee is required to tell the customer the delivery is not guaranteed and an estimate but this was not verbally disclosed to me; personnel refuted this and protected his employee vs believing me. He stated his employee waved his hand when I was told it would be there in 3 days as a gesture meaning that it could take longer. What ever happened to verbal communication? The explanation was pure nonsense! Just a very poor experience and I'll never use this store again. I'll go directly to the post office or to Post Net several miles from here as the owner is honest, friendly. gives great customer service, very competitive prices and verbally gives one an accurate estimate of package delivery.
- ABAllyson BourneJul 23, 20255.0Everyone so nice and friendly!
- MMMary MarinJul 13, 20255.0This UPS store location is fantastic. The team members are always friendly and helpful. Most recently, I needed help packaging. a large box and Cody went above and beyond, in such a friendly manner, to help secure the package and get it shipping ready. this is my favorite UPS store!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Queen Creek offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
What are the hours of operation for The UPS Store #4920 in Queen Creek?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 4:00 PM. It is closed on some holidays such as November 27, December 25, December 31, and January 1.
Is The UPS Store #4920 wheelchair accessible and do they offer curbside pickup?
Yes, the store has a wheelchair accessible entrance and offers curbside pickup along with in-store shopping and free Wi-Fi.
What languages are spoken at The UPS Store in Queen Creek?
The store provides services in English, Spanish, Punjabi, and Hindi.
Does The UPS Store in Queen Creek accept credit card payments and mobile payments?
Yes, they accept American Express, Discover, MasterCard, Visa, Cash, Apple Pay, Android Pay, and Samsung Pay.
Where is The UPS Store #4920 located in Queen Creek?
It is located at 18521 E Queen Creek Rd, Ste 105 in the Safeway Plaza at the intersection of Power and Queen Creek.
Are there any nearby dining options customers can visit before or after going to The UPS Store?
Yes, customers can visit Barro's Pizza or Babbo Italian Eatery, both Italian and pizza restaurants near the store.
What nearby services are available for customers moving or needing construction assistance near The UPS Store?
Nearby, customers can find Executive Class Moving AZ for moving and storage services, and Hartigan Construction Inc. for construction and architectural services.
Where can customers find nearby veterinary and pet services around The UPS Store?
Nearby pet services include Shery Babyak PAW Mobile Veterinary Internal Medicine Services and The Pet Dental Clinic for veterinary and dental care for pets.
What promotions or discounts does The UPS Store in Queen Creek offer?
They have special offers and coupons available on their website to help customers save big on their services.