United States Postal Service

2.8
148 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 442 Miller Valley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
442 Miller Valley Rd, Prescott, AZ
86301, United States

Hours

Reviews

2.8
148 reviews
5 stars
58
4 stars
5
3 stars
8
2 stars
5
1 star
72

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff is mixed; while some customers praise friendly and helpful employees, others report rude and unhelpful interactions.

Service Efficiency

Many customers appreciate the quick service and efficiency at the post office, especially during busy times.

Delivery Issues

Numerous complaints about misdelivered packages and poor communication regarding delivery attempts, leading to frustration among customers.

Customer Service

There are significant concerns regarding the lack of accessible customer service, particularly with the automated phone system and unresponsive staff.

Overall Experience

While some customers have had positive experiences, a substantial number express dissatisfaction with the service quality and management at this location.
  • MS
    mike sanchez
    Oct 2, 2025
    5.0
    These people are the best in the business
  • SD
    Shelley Dorr
    Aug 26, 2025
    1.0
    Snotty unhelpful staff when trying to file a change of address. Insisted she could not help until I sat in "that little chair" and completed the "incredibly easy paperwork" so I would get a bar code for her to scan. But barcode might not show up today!
  • RT
    Renee Tedesco
    Aug 25, 2025
    5.0
    I love this Post Office! Everyone is very nice and helpful! In the past it was not very good, there were some cranky workers- I thought for a minute I was in the Los Angeles DMV! But much improved employees now with good attitudes!
  • TG
    Tyller Gummersall
    Aug 1, 2025
    5.0
    Great service with a large number of packages I was shipping. Mike was super helpful and friendly.
  • MF
    Mark F.
    Jun 26, 2025
    5.0
    Super nice staff here. Mike really went out of his way to help us with shipping two large international packages.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.