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Visit your local Post Office™ at 8307 E State Route 69 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The incompetent lady at the desk that helped me scanned my package in to be shipped before informing me of the fees. I was told after the fact it would be almost 100$ to ship out and I immediately asked if she could cancel the shipment and I just walk away with my package, she said no since she already scanned it in nearly seconds ago which makes no sense that she couldn't just void the order. She was rude from the start looking to the side and ignoring me and my bf while we were talking to her. She should have informed me of the fees first and all of this couldve been avoided. Now I have to spend time and go through headaches trying to figure out how to get my package back.
LP
Lisa Parten
Oct 17, 2025
3.0
The wait takes a few minutes and with the way Prescott Valley has grown, a bigger post office would be great. BUT with that being said, customer service is amazing.
JW
Jessika Warburton
Oct 10, 2025
1.0
I’ve had two very frustrating experiences at this post office while trying to get my passport handled, both involving the same employee, Lena. She was rude and unhelpful, offering no real assistance during what was already a stressful process.
Instead of trying to help me resolve the issue or provide clear guidance, she kept repeating the same unhelpful information and pushing me to go to the Prescott location, which is over 30 minutes away, rather than helping me where I was. It felt like she just wanted me to give up and go somewhere else.
I left both times feeling dismissed and disrespected. I understand that passport processing can be complicated, but a little patience, empathy, and effort to help customers goes a long way—especially when people are just trying to follow the process correctly.
LB
lindsey brewster
Jun 13, 2025
1.0
Honestly trash. I was suppose to get a package delivered today and they some how put my package at “held at post office by customers request” and I’m like what freakin customer is making requests for me because that never happened on my end! And I called and there’s “nothing we can do” for me to get in TODAY WHEN I WAS SUPPOSE TO! Now I have to drive 30 minutes, wait in line and get in myself because someone sucks at their job. Or jobs. Thank you.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Prescott Valley?
It is located at 8307 E State Route 69, Ste 1, Prescott Valley, AZ 86314.
What are the operating hours of this Postal Service location?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sunday.
Do I need an appointment to get passport services at this location?
Yes, an appointment is generally required for passport services via the online scheduler, though limited walk-in hours may be available.
Can I get a passport photo taken at this Post Office?
Yes, but you need to make an appointment using the online scheduler to get passport photos.
What is the cost for getting a passport photo at this location?
The fee for a passport photo is $15.
Can I rent a PO Box at this Post Office, and how can I do it?
Yes, you can reserve a PO Box online or in person. Start online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Are PO Boxes at this Post Office accessible after normal hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary. Check with this Post Office for specific details.
How can the nearby United States Postal Service help visitors?
The nearby United States Postal Service offers additional shipping and mailing services that visitors can utilize if this location is busy or closed.
What nearby locations can I visit after handling postal errands?
You can visit Veritas Church for worship or The Daily Courier for local news, both located near the Post Office.
Where can I find automotive services near the Post Office?
Sun Valley Tire and Auto Service and Valvoline Instant Oil Change are nearby for tire, automotive repair, or oil change needs.