Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2458 in Prescott Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Safeway Shopping Center Next To Radio Shack And Gnc.
Details
- DeliveryNot available
Location
Hours
Reviews
2.5
204 reviews
5 stars
67
4 stars
6
3 stars3
2 stars
12
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being described as rude, condescending, and unprofessional.
Staff Behavior
Many customers reported witnessing unprofessional behavior among staff, including bickering and disrespectful interactions with both customers and coworkers.
Service Efficiency
While some customers praised the efficiency of certain employees, overall experiences varied greatly, with many noting long wait times and inadequate assistance.
Pricing Issues
Several reviews mentioned unexpected charges for services, such as tape for packages, leading to frustration and perceptions of unfair pricing.
Mixed Experiences
A few customers reported positive interactions with specific employees, indicating that experiences can vary significantly depending on who is working.
- JBJulia BruceNov 17, 20255.0Excellent, courteous service. Patiently answered questions of other customers while I was waiting for my turn. Nice to see that kind of service.
- PBPatti BobzienNov 9, 20255.0Employee have always been nice and attentive. Possibly some people should zero in on their attitudes.
- SRSammi RoseOct 16, 20252.0Went in to send out a package, needed tape and to print out a label they were helpful with that when asked. Im giving two stars because of the unprofessional conversation they were having. They were bickering about where to move things in the store. They did not stop when I or other customers came in. Others looked confused if they were able to ask them questions. Very unprofessional and uncomfortable to be around. Would highly suggest re-training on how to conduct themselves in front of customers.
- TTty6896Oct 9, 20251.0This is the absolute worst ups store to deal with. Some of the worst customer service and experience I’ve ever had in mailing a package.
- KCK. C.Oct 6, 20251.0I just had the absolute worse interaction with a business manager I have had in a long time. “Tabi” was a terrible communicator. She was extremely condescending and repulsivly rude She did not seem motivated at all to help solve my issue. I hope “Tabi” the manager receives some much needed training in dealing with customers. It looks like this store is very poorly rated and I now see why. I won’t waste my money with them again. I choose to spend my hard earned dollars where they are appreciated not taken for granted. People like “Tabi” seem to forget that customers do have other options and this customer will be exercising those other options. I encourage others to as well.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Prescott Valley offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours of The UPS Store in Prescott Valley?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, and on weekends from 9:00 AM to 3:30 PM. Hours may vary on holidays.
Is The UPS Store in Prescott Valley open on Sundays?
Yes, it operates from 9:00 AM to 3:30 PM on Sundays.
What payment methods are accepted at The UPS Store?
The store accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, they offer mailbox rentals for your mail and packages.
Where is The UPS Store located within Prescott Valley?
It is located at 7760 E State Rte 69, Ste C5, in the Safeway Shopping Center next to Radio Shack and GNC.
Are there other UPS Store locations near this Prescott Valley store?
Yes, there are multiple nearby UPS Store locations offering similar courier, printing, and shipping services.
What nearby businesses can I visit when I come to The UPS Store in Prescott Valley?
You can visit nearby places like GNC Live Well for supplements, Starbucks for coffee, and Western Union for money transfer services.
How can nearby places like Starbucks help during your visit to The UPS Store?
You can grab a coffee or snack at Starbucks before or after your business at The UPS Store for convenience and refreshment.
How can I contact The UPS Store in Prescott Valley for inquiries?
You can call them at +1 928-772-0000 or email store2458@theupsstore.com.