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United States Postal Service

2.7
(299 reviews)

Business Details

12208 N 19th Ave, Phoenix, AZ
85029, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12208 N 19th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12208 N 19th Ave, Phoenix, AZ
85029, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.7
299 reviews
5 stars
105
4 stars
15
3 stars
9
2 stars
13
1 star
157
  • DT
    Deputy D (TwT)
    Mar 28, 2026
    5.0
    I had an appointment for my passport today and Robert helped me out. He was a very kind, knowledge, & respectful man. I was very stressed about this appointment and he made everything work out very quickly and easily. Thank you Robert!
  • JR
    Jose Raya
    Mar 20, 2026
    5.0
    Fast and easy pictures for our passports
  • MM
    Mia
    Mar 2, 2026
    1.0
    Making you all aware of this unethical post office. One mail carrier that services my neighborhood has been intentionally losing and withholding my mail due to discrimination against me. Note: withholding mail is a federal offense punishable by time in jail. This person would not even place the Wednesday coupons in my mail. They intentionally lost my vehicle registration, my title, my insurance docs, all scanned into the mail system. I could preview photos of on “my informed delivery” a service provided by USPS but yet interestingly enough the mail never made it to my actual mailbox. I’ll see you in court.
  • VI
    Valerie I
    Feb 28, 2026
    1.0
    Always long waits, rude associates , avoiding it whenever possible.
  • CF
    Carol Friedman
    Feb 2, 2026
    5.0
    We made an appointment for our passport renewal and photos. My husband and I waited less than 15 minutes. The service we received from Lacy was friendly, professional and efficient. The entire experience was pleasant and we left feeling confident our passports were completed and would be processed in a timely manner. We appreciate the genuine care provided by Lacey, Keisha and Robert. We highly recommend the Shaw Butte Post office in north Phoenix for all your USPS services !

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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