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United States Postal Service

2.3
(179 reviews)

Business Details

5021 N 20th St, Phoenix, AZ
85016, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5021 N 20th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5021 N 20th St, Phoenix, AZ
85016, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.3
179 reviews
5 stars
39
4 stars
17
3 stars
10
2 stars
7
1 star
106
  • RA
    Ruby Arteaga
    Apr 4, 2026
    1.0
    They close at 2 and doors were already locked at 1:40
  • AP
    Ange Pena
    Mar 31, 2026
    1.0
    Garbage service.
  • BJ
    Barbara J.
    Mar 24, 2026
    4.0
    When I first got my po box it was 20 dollars now it's up to 90 for 6 months but I don't have to worry about porch pirates.
  • KW
    Karicat Watts
    Mar 3, 2026
    1.0
    EVERY package is not delivered to the right address. I'm disabled and need to call the post office and speak personally but I can't get past the answering Nazi. I can’t just get in my car and go to the post office because I am disabled. And I’m quite distressed because I cannot get a hold of anybody at the post office to ask them why my packages are never deliverable.
  • RC
    Rachel Chao
    Feb 10, 2026
    1.0
    Saturday. No one working….leaving customers waiting. Many were confused.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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