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United States Postal Service

2.7
(145 reviews)

Business Details

2550 E Rose Garden Ln, Phoenix, AZ
85050, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2550 E Rose Garden Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2550 E Rose Garden Ln, Phoenix, AZ
85050, United States

Hours

Reviews

2.7
145 reviews
5 stars
50
4 stars
10
3 stars
7
2 stars
1
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

While some customers praised the staff for being friendly and helpful, many others reported issues with rudeness and poor customer service.

Long Wait Times

Numerous reviews highlighted consistently long lines and wait times, often exacerbated by understaffing.

Delivery Issues

A significant number of customers experienced problems with lost or misdelivered packages, leading to frustration and dissatisfaction.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer needs.
  • MJ
    Marie J
    Jan 20, 2026
    4.0
    Good service..
  • JM
    James Molenaar
    Jan 3, 2026
    5.0
    I think they do a great job. I ship multiple times a week and never had any problem with them. People complaining about lines in a post office are ridiculous. I never really see long lines un less you go the during the busiest parts of the day.
  • SB
    Sponge Bob
    Dec 29, 2025
    1.0
    I just found out that judge malkinson and Elizabeth broadsky and another judge ...ARENT THERE ANYMORE...
  • ST
    Sean Tate
    Dec 8, 2025
    1.0
    Stay away from this one. They will have a line out the door and 2 attendants will go on break and leave 1 to deal with the line. Theyre nice when you get to counter but line sucks!
  • DA
    Dimitri Anagnostopoulos
    Dec 3, 2025
    5.0
    Spoke to Robert about a need for my business, and he was very knowledgeable. Received all the information I needed over the phone!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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