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Visit your local Post Office™ at 2550 E Rose Garden Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for rudeness and lack of competence.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.
Long Wait Times
Many customers report consistently long wait times at the post office, often exacerbated by understaffing.
Management Problems
Several reviews indicate poor management practices, leading to inefficiencies and a lack of accountability among staff.
Mixed Experiences
While some customers have had positive experiences, many others report significant issues, suggesting a lack of consistency in service quality.
SP
Stephan du Plooy
Oct 10, 2025
5.0
The most helpful, efficient post office we’ve been to. The staff is respectful and knows exactly what they’re doing.
JJ
Jubug
Jun 20, 2025
5.0
My local post office doing the best they can, always friendly and professional. It’s the post office not the Four Seasons people. Give it a rest with the one star reviews, moderate your expectations and be human. You’re gonna wait in line. Sometime for long time. Suck it up.
AB
Andrew Bloom
Sep 15, 2018
1.0
Constantly and consistently reporting and tracking packages as delivered to my house that are not in my mailbox!!!!
RH
R H
Dec 30, 2017
4.0
In and out, no problems. Received receipt for Amazon, fast service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2550 E Rose Garden Ln?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment through the online scheduler; however, limited walk-in hours are available at select locations.
What are the operating hours of this Post Office on weekdays and weekends?
Monday through Friday, the Post Office is open from 8:30 AM to 4:30 PM, on Saturday from 10:00 AM to 3:00 PM, and it is closed on Sundays.
Can I get a PO Box at this location and can I access it after hours?
Yes, you can apply for a PO Box online or in person and most locations provide 24/7 lobby access to PO Boxes, though hours may vary by location.
Where can I reserve a PO Box online before visiting?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm before completing your setup in person.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15.
What nearby postal facilities are close to the United States Postal Service at 2550 E Rose Garden Ln?
Nearby postal facilities include the US Post Office, another United States Postal Service shipping center, and a USPS Collection Point which also offers food delivery and storage services.
What local home service contractors can I find near this Post Office?
Nearby you can find Solutions Garage Cabinets for garage and locksmith services, Watts Pest Prevention for pest control, and Mechanical Products SW specializing in HVAC and commercial services.
Are there any nearby healthcare or wellness centers near this Post Office?
Yes, nearby health and wellness providers include Greenwell Health for home health care and The Holistic Center (THC) and Health for Life - Cave Creek for medical cannabis dispensary services.