Brand Certified
United States Postal Service
2.5(140 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
16825 S Desert Foothills Pkwy, Phoenix, AZ
85048, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16825 S Desert Foothills Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
16825 S Desert Foothills Pkwy, Phoenix, AZ
85048, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
140 reviews
5 stars
41
4 stars
10
3 stars
4
2 stars
9
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning specific employees by name as particularly problematic.
Delivery Issues
Numerous reviews highlighted consistent problems with package delivery, including misdelivered items and packages not being delivered at all.
Mixed Experiences
While some customers praised the service and staff, many others expressed frustration and dissatisfaction, indicating a lack of consistency in service quality.
Facility Condition
The facility was noted as clean and well-maintained, but the service experience overshadowed this positive aspect.
- AZAmaar Z.3 days ago3.0They close a few minutes before closing, pretty regularly.
- DSdon SHEKNFeb 10, 20261.0Manager here just lets the phone ring all day. You have to call like nine times. Today i called the whole way here, walked in, an manager/employees are in lobby chatting and laughing while the phone rang. Deliberately ignoring.
- MSm selowJan 14, 20264.0Clean facility, friendly people .. I've been waiting for months to receive a new mailbox key, unfortunately they can't help me because they go through a 3rd party. Very frustrating waiting for my key!!
- DDDanielOct 20, 20251.0Waited all week for an expensive package, and they deliver the parcel key to the wrong unit. Total loss. There goes a few hundred bucks nobody’s gonna pay for. Whoever in my complex received my package just kept it.
- GHGunnar HammerbeckMar 4, 20175.0I've had a PO box here for years and the service is sometimes up/down. We recently had to drop off 20 packages where the priority box feed got jammed immediately. As i went back to the car i saw an employee pulling out of the gate around 8pm and let her know situation - she was nice enough to go back in and open up hours after they had closed. Told her i'd call out the great service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 16825 S Desert Foothills Pkwy offer?
This location offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the passport photo fees at this location?
The passport photo fee at USPS is $15.
Can I rent a PO Box at this Post Office and how?
Yes, you can search, reserve, and apply for a PO Box online at the USPS website and complete setup in person.
What are the hours of operation for this USPS location?
Open Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 10:00 AM to 12:00 PM, closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; check directly for specific lobby hours.
What nearby postal facilities can help if this location is busy or closed?
Nearby you will find US Post Office - USPS and Pecos Post Office for additional postal services and support.
Are there any nearby health or wellness centers I could visit before or after my postal visit?
Yes, nearby are Desert Sage Wellness Center and Laughing Lotus Acupuncture for wellness and acupuncture services.
What local businesses near this Postal Service can support my financial and insurance needs?
You can visit Allen Burton & Clarke Tax & Accounting Services and Farmers Insurance - Bernie McDonnell nearby for financial and insurance services.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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