Brand Certified
United States Postal Service
2.2(304 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1902 W Union Hills Dr, Phoenix, AZ
85027, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1902 W Union Hills Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
304 reviews
5 stars
68
4 stars
20
3 stars
18
2 stars
11
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about certain employees' attitudes and lack of professionalism.
Delivery Issues
Numerous reviews highlighted problems with lost packages, delayed deliveries, and inaccurate tracking information.
Facility Management
Customers expressed dissatisfaction with the post office's maintenance, including locked doors during posted hours and lack of supplies.
Inconsistent Experiences
While some customers praised specific employees for their helpfulness, others reported consistently poor service, indicating a lack of training and accountability among staff.
- JMJohan MahechaFeb 15, 20261.0La empresa mas incompetente de todo Estados Unidos…
- BJBrian JarquinFeb 7, 20261.0Definitely not what the post service used to be. Payed for next day delivery and they lost my package… I ask for info and they had no information for me. They just kept pushing me to call someone else about it. I will now pay more money and use UPS or FedEx. The United States Postal Service is a waste of federal money
- GGGiorgiana GatchellJan 23, 20261.0This post office sucks, they don't offer free labels or free boxes. They don't offer use of their machine because it's always down. There's only ever one person working the register complete waste of time.
- TMTanya MyersJan 5, 20261.0They can't provide any service. We have paid for a key for our postal box and have waited over 6 weeks and still don't have it. They have lost our mail and say they can't find it. This has to be a federal crime. We will be taking this up the chain of command!
- KAK C AZJan 2, 20261.0USPS can't afford to keep up the facilities any longer? Parking lot is falling apart and weeds have taken over the entire lot.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located?
The United States Postal Service is located at 1902 W Union Hills Dr, Phoenix, AZ 85027.
What are the operating hours of the United States Postal Service at this location?
This location is open Monday through Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require scheduling an appointment online, although there are limited walk-in hours at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at this location and how?
You can reserve a PO Box online at the USPS website and complete setup at the Post Office by bringing identification.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check specific hours with this Post Office.
What nearby places can I visit before or after my visit to the USPS on W Union Hills Dr?
Near the USPS, you can visit Alexi's Family Restaurant or Asian Wei for dining options, and Fry's Food and Drug for grocery and pharmacy needs.
Are there other postal or shipping services close to this USPS location?
Yes, there is another United States Postal Service location and a UPS Access Point nearby for additional shipping and mailing options.
What local services are available near the United States Postal Service for additional needs?
Nearby services include Valley Tree Care for landscaping, Public Storage for storage needs, and KeyMe Locksmiths for locksmith services.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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