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Visit your local Post Office™ at 12208 N 19th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for rudeness and unprofessional behavior.
Passport Services
Many customers reported positive experiences with passport services, particularly highlighting the efficiency and friendliness of staff like Robert.
Operational Issues
Frequent complaints about inconsistent hours, early closures, and long wait times, leading to frustration among customers.
Package Handling
Numerous reports of lost or mishandled packages, with customers expressing dissatisfaction over delivery issues and lack of accountability.
Overall Experience
While some customers have had positive experiences, a significant number report dissatisfaction, indicating a need for improvement in service quality and reliability.
AS
Adelaida Sol
Oct 31, 2025
1.0
My calls won’t go thru
MW
Mariah West
Oct 8, 2025
5.0
The man doing the passports for our family was very kind and patient
RC
Roz Chandler
Sep 23, 2025
5.0
This was an easy process
JH
Jay Hernandez
Sep 19, 2025
1.0
I had a passport appointment made today, had all my documents ready and I get there and a woman who didn’t speak a word of English was there getting a passport and she didn’t have anything ready, the post office gentleman literally did everything for her when he should have sent her home and take care of the people who are prepared. Instead he chose to do all of it while I waited and my appointment came and went. I had to leave because I had other arrangements. This so unprofessional. Get your priorities straight, there’s a reason why you have to have everything ready. It’s B.S.
LD
Lisa D'Alessandro
Sep 14, 2025
5.0
We took our kids here to get their passports renewed. They helped us earlier than scheduled. Staff were very nice. Rachelle, (I hope I spelled her name correctly), was amazing. Smart, helpful, kind, and funny. I will definitely return to this post office in the future.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 12208 N 19th Ave?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment to use passport services here?
Most passport services require scheduling an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, 8:30 AM to 4:30 PM; Saturday, 9:00 AM to 2:00 PM; closed on Sundays.
Can I rent a PO Box at this location and how do I do it?
Yes, you can rent a PO Box either online or in person. Online reservations and information are available at the USPS website.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for exact lobby hours.
What nearby places can I visit around the United States Postal Service at 12208 N 19th Ave?
Nearby you can find other USPS locations, marketing agencies like Spearhead Marketing, automotive services such as Sonoras Tire Shop, and convenience stores like Circle K and Family Dollar.
How can the nearby United States Postal Service and USPS Collection Point locations help me?
If this location is busy or closed, nearby USPS branches and collection points provide additional options for mailing and package pickup services.
Are there places nearby where I can get food or gas when visiting this Post Office?
Yes, nearby Gas & Food Mart and Circle K offer gas, groceries, and food, making it convenient to stop by before or after your postal visit.
What is the contact phone number for this Post Office location?
You can reach this Post Office at +1 602-331-4284 for assistance and inquiries.