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United States Postal Service

2.1
(331 reviews)

Business Details

6825 S 7th St, Phoenix, AZ
85042, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6825 S 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6825 S 7th St, Phoenix, AZ
85042, United States

Hours

Reviews

2.1
331 reviews
5 stars
66
4 stars
13
3 stars
16
2 stars
22
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Delivery Issues

Frequent complaints about packages being marked as delivered but not actually received, along with poor handling of mail and packages.

Long Wait Times

Customers consistently reported long lines and slow service, often waiting for extended periods without adequate staffing.

Management Problems

Several reviews pointed to poor management practices, including inadequate staffing and lack of support for employees, contributing to a negative customer experience.
  • JW
    Jeremy Wood
    Feb 21, 2026
    1.0
    Communication skills of a tortoise
  • DT
    Dee Trimble
    Feb 20, 2026
    1.0
    I have been to this post office 3 times already since I moved in this area. And still haven't been able to get my change of address done and the lady today was extremely rude and didn't want to help me at all and wouldn't give me her name.
  • PC
    Peter Cooke
    Feb 19, 2026
    3.0
    Large (2'x4') heavy (45#) package didn't get delivered. Requested re-delivery online. Said request was successful, but delivery never happened. Had to go to post office and pick up.
  • PS
    Peter Sanchez
    Feb 9, 2026
    1.0
    Glad to see I’m not the only one who’s gotten terrible service from these people who assume that we care that they don’t care … whatever happened to the days of common courtesy where people politely smiled at you and didn’t give the vibe that you were disturbing them while they were at work … since I’ve lived in the area code where this post office is located. I have not seen my mail for approximately five months. If I never had to come back to this location, it would be too soon.
  • CK
    Cindy Kolbe
    Jan 22, 2026
    4.0
    No WAITING at the 7th Street post office in Phoenix! I arrived at 10:45 a.m. on a Thursday to find the lobby empty (but very clean!). Service was "lifeless", but okay. I was very disappointed in their stamp options. I wanted flower stamps 💐 to enclose in a sympathy card; they had only one option with flowers.🫤 Then an individual stamp was needed to mail the sympathy card and my only option was a POLITICAL stamp....not exactly what I wanted for a sympathy card in today's politically charged environment! 🙄🥺☹️

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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