Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6825 S 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
320 reviews
5 stars
65
4 stars
12
3 stars
15
2 stars
22
1 star
206
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.
Delivery Issues
Many customers reported problems with package deliveries, including misdelivered items, packages marked as delivered but not received, and lack of communication regarding delivery status.
Long Wait Times
Customers frequently mentioned long lines and slow service at this post office, often leading to frustration and dissatisfaction.
Staffing Problems
Several reviews pointed out that there are not enough staff members available to handle customer needs, contributing to the overall poor experience.
Management Concerns
There were complaints about management practices, including inadequate training and support for staff, leading to a negative work environment and poor customer interactions.
- MVMikaa VallDec 30, 20251.0I went this location looking to pick up mail that was placed on hold due to me not having a mail key, I was speaking with a Hispanic older lady who began to tell me that my mail boxes don’t belong to them and that I needed to reach out to my HOA and they can’t do anything but that I need to get a locksmith to come out and repair it as the conversation goes on a “ supervisor “ who was a person of color who stated she didn’t work at this location but the location on buckeye and she was just filling in begins to chime in our conversation with a loud tone in her voice and serious attitude problem that i seriously don’t know how she was promoted as a supervisor because her costumer service skills are poorly lacking I have never been treated so rudely by a employee let alone a SUPERVISOR I was shocked by the lack of communication and answered they provided this Woman just kept repeating “ I don’t know what to tell you, you need to pay a locksmith to come out and fix it. Mind you I had put my mail on hold and was sent from the buckeye location to this location because the post office on buckeye was sending all the mail back that didn’t belong to them. I also want to add that I did not get this supervisor name so I’m just going based of description a older Africa American woman with black curly hair medium length who stated to me “ she told SHE is no longer holding mail because people have been taking advantage of the put on hold like excuse me that is not your call to make she began to state her other co worker who is also a supervisor she told him to not hold mail either. I am in the process of getting my mail box situated but I am a single mom who needs every penny so putting my mail on hold just seemed okay until I could come up with the money to get a locksmith to come out and fix it. To whom it may concern I’d take a serious look at this “ Supervisor” because apparently SHE SAID SO she’s not holding people mail anymore. This supervisor was horrible, rude to have a attitude like that while working In the post office is crazy have you never heard of hospitality. I do want to also note that her voice was so loud it caught the attention of every other customer which made me feel so embarrassed and uncomfortable. Needless to say this post office lacks professional supervisor and they just don’t seem to care at all about helping you at all. The answer I got was “ Call a locksmith” didn’t even try to see if my mail was there NOTHING NO HELP . SUPERVISOR that works on Buckeye but was helping out the south mountain branch definitely needs to be spoken with about hospitality or just quit your job if you want to give people so much attitude.
- DYDylan YoungDec 23, 20251.0They didn't even attempt to redeliver my package let alone try to deliver it in the first place i was sitting in my living room with my screen door open and wrote the pink slip then after I requested a redelivery they set it to pick up, it's christmas time and I work and the odds they just try to send it back are high, this is the worst usps in the country
- GGGenDec 22, 20251.0I absolutely despise that this has to be the location for me to pick up packages. Firstly, USPS never leaves delivery notices when they can't deliver a package. After hours of trying to find where I had to go to pick up my package, I found this to be the location. The people here are so rude though! There was an older man in line who was having trouble holding himself up with his cane, so he was leaning on the counter& the bald guy who works here came up & started harassing him asking if he's cutting in line. He was just using the counter to lean & support himself. I noticed once he got to the front the lady was refusing to assist because she said he was cutting the line, which was NEVER the case. They were insanely disrespectful. I felt so bad for the treatment that man endured
- DDDolly DaggerNov 25, 20255.0Friendly, professional on time
- CCConcerned CitizenNov 13, 20251.0Cluster mailboxes being left open by mail carriers and mail being stolen resulting in thousands of dollars lost
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 6825 S 7th St offer?
This USPS location offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at the 6825 S 7th St Post Office?
Yes, the Post Office accepts first-time U.S. passport applications and most locations also take passport photos. You should complete and print your application form before applying.
Do I need an appointment for passport services at this USPS location?
Yes, most passport services require an appointment through the online scheduler, though there are limited walk-in passport hours at select locations.
What are the operating hours of the United States Postal Service at 6825 S 7th St?
Monday to Friday, 8:30 AM to 4:30 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person at the Post Office.
Are PO Boxes at this USPS location accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours may vary, so check directly with this Post Office.
What nearby places can help me locate the United States Postal Service on S 7th St?
Nearby postal facilities include the USPS Collection Point and the US Post Office, which can assist if you need additional mailing services or directions.
Are there food options near the USPS at 6825 S 7th St for a quick meal before or after my visit?
Yes, nearby you can find Sergio El Pollo Feliz, a Mexican chicken restaurant, and Subway, a sandwich shop offering fast food options.
What recreational or fitness facilities are located near the 7th St USPS?
Nearby, you can visit the Roosevelt Pool, a swimming pool and gym, and Truth Fitness, a gym and active life sports venue, perfect if you want to exercise before or after your USPS visit.
Is there a pharmacy or grocery store close to the Post Office on 7th St for convenience shopping?
Yes, Fry's Pharmacy and Fry's Food & Drug grocery store are located nearby for your convenience.