United States Postal Service

2.1
315 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6825 S 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6825 S 7th St, Phoenix, AZ
85042, United States

Hours

Reviews

2.1
315 reviews
5 stars
63
4 stars
12
3 stars
15
2 stars
22
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Delivery Issues

Many customers reported consistent problems with package deliveries, including misdelivered items and packages marked as delivered but not received.

Long Wait Times

Customers frequently mentioned long lines and slow service at this location, often waiting over 20 minutes to be served.

Lack of Communication

Customers expressed frustration over the inability to reach staff by phone and the lack of clear communication regarding package status and office hours.

Staffing Problems

Several reviews pointed out that there are often not enough staff available to handle customer volume, leading to delays and dissatisfaction.
  • CC
    Concerned Citizen
    Nov 13, 2025
    1.0
    Cluster mailboxes being left open by mail carriers and mail being stolen resulting in thousands of dollars lost
  • JC
    John Cox
    Nov 7, 2025
    1.0
    Cluster mailboxes are left open in neighborhoods and mail gets stolen.
  • CW
    Cherice West
    Oct 25, 2025
    1.0
    This is definitely the worst post office ever. They delivered my package 📦 to the wrong house and I can’t get in touch with no one
  • HC
    Helen Colbert
    Oct 24, 2025
    2.0
    I reviewed a pink notice in my mailbox saying”sorry we missed you while you were out”. I was home all day with doorbell and camera that works. No-one came to my door on October 23rd. He/ she left a pink slip in my box after5 .
  • IK
    Iram Khan
    Oct 18, 2025
    1.0
    This location was supposed to be open on a Saturday until 12pm but had shut down at 1148 am. There wasn't a note or anyone around to explain why they closed a whole 12 minutes early. I come to this location often and the staff here are slow and lazy every single time. They need to do better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.