Brand Certified
United States Postal Service
2.2(234 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9635 N 7th St, Phoenix, AZ
85020, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9635 N 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
234 reviews
5 stars
55
4 stars
15
3 stars
6
2 stars
7
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their kindness and helpfulness, while others are criticized for rudeness and lack of professionalism.
Delivery Issues
Numerous complaints about packages not being delivered, misdelivered, or marked as delivered without being received.
Long Wait Times
Many customers reported long wait times at the post office, with some experiencing delays of over 30 minutes.
Staffing Problems
Several reviews mention understaffing, leading to long lines and inadequate service.
Communication Problems
Customers expressed frustration with the inability to reach staff by phone and lack of response to inquiries.
- DGDr. Tricia GroffFeb 6, 20265.0I'm a little late writing this, but toward the end of last year, I had a mailbox-key issue at my business. The manager, I believe his name is Ben (sorry if I have this wrong) was wonderful on the phone, and when I stopped by, everything was ready for me. I appreciated the kindness and respect that made coordination easier. I hope he gets credit for his efforts for this branch.
- BPB-Radical ProductionsFeb 2, 20265.0I have had zero issues shipping mail or packages with this post office. Like many Government services such as the DMV, I’ve had to wait in line longer due to customers terrible attitudes and remarks towards employees who had tried their best to assist and assure the customers despite just the worst behavior from people supposedly seeking help when it seems like they deserve to be fed with a golden spoon upon a throne. I’ve seen patience from the employees and supervisors that made me question if I myself could hold myself together. Ya’ll are incredible at the Sunnyslope Station, keep it up!
- JHjeramy hodgesJan 22, 20261.0Absolutely horrible experience with this branch and they're phones service
- KMKai MudiwaJan 20, 20261.0Why do you have ignorant and immature people like this working for you? She talked to me crazy, she was incredibly rude. I am a paying customer, she told me she was going to get a manager, and then she proceeded to stand behind the manager, making faces and doing dances and stuff while he was trying to apologize for her behavior. How utterly embarrassing for him, to just display the fact that he has absolutely no control over his staff. She just put that on full display! How embarrassing for you, Sir. GET SOME CONTROL ON YOUR EMPLOYEES… THE COMPLETE AND TOTAL LACK OF DISRESPECT THAT SHE HAS FOR YOU AS A MANAGER IS ON FULL DISPLAY HERE. BE EMBARRASSED!
- KBKaren BuchananJan 14, 20264.0This was my second visit to this post office, both times due to too small of a receptacle at my mail room. Went through the service desk the first time without any issues and hardly any wait despite a long line. The second time was today and a huge shout out to Frank!! I called in worried about my missed delivery as it was live ladybugs and he went above and beyond offering to wait after hours for me to get there to get my package! Frank is an absolute angel.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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