Brand Certified
United States Postal Service
2.5(271 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8155 N Black Canyon Hwy, Phoenix, AZ
85021, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8155 N Black Canyon Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
8155 N Black Canyon Hwy, Phoenix, AZ
85021, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
271 reviews
5 stars
70
4 stars
22
3 stars
18
2 stars
20
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and rude staff, with several customers reporting negative experiences with specific employees.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and poor tracking updates were noted.
Cleanliness and Organization
Some customers praised the cleanliness and organization of the location, while others mentioned slow service and long wait times.
Staff Attitude
While some staff were described as friendly and professional, others were criticized for being rude and unhelpful.
- OSOfelia SantanaFeb 18, 20261.0The guy who’s in the front is very rude. The times I’ve had to go there he would always have such a bad attitude. I don’t recommend this location.
- AAAly AmaroFeb 14, 20265.0I have to say, from the other locations I have visited… this one is clean, friendly and fast. Everytime I go, I have a great experience. The staff is nice and always helping me with the questions I have. This location is so chill, I actually explored the self service. I didnt feel rushed and I was comfortable. Even the customers are nice :)
- CEConnect With EmpressFeb 4, 20265.0The staff here are so helpful even under immense pressure, especially at a time like this. Huge shoutout to Sean and Patricia for helping my partner and I when shipping packages this past Saturday. It was only the two of them working with a busy crowd. Things got really tense when a highly upset and disturbed woman came in and Sean quickly and calmly deescalated the situation! Both Sean and Patricia conducted business with poise and precision and it was much appreciated! Thank you again💕 XOXO, Empress 💎
- NDNicole DawJan 20, 20261.0They keep messing up my mail delivery 😒
- CCCAMJan 10, 20265.0Um I'm not sure why there are so many bad reviews. I came here and had the most Informative and most pleasant experience . From now on I will literally be driving 15 minutes and would be willing to wait for service here over the shaw brute office which is less than 5 minutes from my house EVERY SINGLE TIME . Jonathan was fantastic to be helped by and he was able to answer all my questions. This office is clean , staff is courteous and it's well stocked even with 2 to 3 staff members on a busy Saturday. They apologized for my wait even though I stood there for like a minute. I Can update once the service I requested takes effect to confirm if there were any issues but I'm doubtful there will be any .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8155 N Black Canyon Hwy?
At this USPS location, you can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other mailing and shipping services.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can typically take your passport photo as well. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this USPS location?
Most Post Offices offering passport services require you to schedule an appointment through their online scheduler. Limited walk-in passport hours are available at select locations.
What are the operating hours of the United States Postal Service at 8155 N Black Canyon Hwy?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM, and on Saturdays from 10:00 AM to 1:00 PM. It is closed on Sundays.
How can I rent a PO Box at this USPS location?
You can apply for a PO Box online or in person at this Post Office by bringing two valid forms of ID and a completed application. Start online at https://www.usps.com/manage/po-boxes.htm.
Can I access my PO Box after regular Post Office hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the location for exact lobby hours.
What nearby places can help me when visiting the Post Office at 8155 N Black Canyon Hwy?
Nearby you can find other U.S. Post Offices such as Post Office Phoenix Washington and United States Postal Service offices, as well as self-storage facilities like Beyond Self Storage and Public Storage, which might be useful if you require packing supplies or storage before shipping.
Are there hotels near the USPS location for out-of-town visitors?
Yes, nearby hotels include Super 8 by Wyndham Phoenix Metro North, Super 8 Phoenix Metro North, Motel 6 Phoenix Northern Avenue, and Best Western Phoenix I-17 Metrocenter Inn, providing convenient accommodations for visitors.
What local businesses are near the USPS that might be useful for home improvement or contracting needs?
Near the Post Office, there are several contractors and home improvement businesses such as Work Of Heart Home Improvements, Arizona Home Daylight (solar installation), Desert Heat Construction, and K & J Windows that you might consider if you need related services.
Is there nearby public transportation or entertainment venues close to the USPS location?
While specific transit stations aren't listed, a notable nearby entertainment venue is the U.S. Airways Center, which hosts concerts and events. Visitors can plan to attend events there before or after visiting the Post Office.
Brand Certified Facts from United States Postal Service
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