Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2901 E Greenway Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
255 reviews
5 stars
80
4 stars
14
3 stars
6
2 stars
6
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Mail Theft Issues
Several customers expressed concerns about mail theft and missing packages, indicating a lack of resolution from the staff.
Long Wait Times
Many customers reported long wait times due to insufficient staff during busy hours, leading to frustration.
Mixed Experiences
While some customers praised the cleanliness and organization of the location, others had negative experiences with specific employees.
Communication Problems
Customers frequently noted difficulties in reaching the post office by phone, with many calls going unanswered.
- EEEJOct 15, 20251.0Terrible customer service especially from the older lady that works there
- SFSean FaridaOct 7, 20255.0Always an adventure
- AMAbigail MarottaSep 9, 20251.0I don't leave reviews unless I have something great to say, or a business is causing actual harm. Someone from this USPS location is routinely stealing our mail and it is impacting our small business. We have submitted online help forms, and have gone into this post office directly to address the stealing, but are not seeing any resolution to stop this from happening over and over again. On rare occasion, we receive business checks to our home mail box. Just like any other person, we also occasionally receive gift cards or personal checks for birthdays and holidays. There are now 3 recent instances over the past year where we can see that business or personal checks are scheduled to arrive in the mail via the USPS mail previews, but they never arrive in our mailbox. We receive every single piece of junk mail shown in the previews as scheduled based on the mail previews, but do not the items that appear handwritten or personal. We have kept these instances documented and have gone into the post office to address it. The workers at this location provide excuses and no real reasons, and don't offer any solutions to stop one of their own employees from stealing. We thought it could be an issue of mail sorting from outside of Phoenix since some of the instances were coming from out of town, but it just happened again with a check that was mailed from within Phoenix. It's pitiful that this location can't be bothered to stop one of their own employees from gainfully stealing from their own neighbors. Additionally, the service at this location is terrible, as mentioned in other reviews. I needed to add someone to a shared PO Box for our HOA, and the woman helping me was about to simply dismiss me because she didn't want to take one second to research what the proper protocol was to do this. The manager just happened to be within earshot when I made my request, and stepped in to correct her and had to chastise her for the attitude she gave to him for helping her. Had the manager not stepped in, we would still be in the constant loop of trying to solve a problem but stuck with no solution. If I can't get the answers I need online, and the USPS website specifically directs customers to address their needs inside of a physical office, the employees need to be trained to answer questions and willing to do just one step above the bare minimum.
- NRNate R.Sep 2, 20251.0What a joke! There must have been over 20+ ppl in line with ONLY 2 employees working! Most of the employees are rude, time to retire and farm out the jobs. Will never return again. And for the employee who calls everyone “honey” they need to put an end to that.
- JBJacqueline BrossmannAug 2, 20251.0Cashier today was totally irresponsible. I asked why my package was being charged so much, she failed to acknowledge that she charged me for a 22inch sized package for a small bubble mailer. Not to mention, rude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2901 E Greenway Rd?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, thousands of Post Offices, including this location, accept first-time passport applications. Most also offer passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 2901 E Greenway Rd?
The Post Office is open Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online through the USPS website or apply in person by bringing two valid forms of ID and a completed application.
Is it possible to access my PO Box after normal lobby hours?
Most USPS locations, including this one, provide 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with the local office for specifics.
Are there other USPS Post Offices nearby the location at 2901 E Greenway Rd?
Yes, nearby USPS locations include US Post Office, U S Post Office Cactus Station, another United States Postal Service shipping center, and USPS Collection Point.
What nearby transportation or service facilities can help me when visiting this Post Office?
Nearby you can find the U-Haul Neighborhood Dealer for truck rentals, Greenway Auto Repair for automotive needs, and several storage facilities like Fast & EZ Self Storage and Affordable Self Storage.
Are there any nearby wellness or home services near the USPS at 2901 E Greenway Rd?
Yes, Spohn Holistic Wellness offers nutritionist and holistic services, and home services such as Beehive Removal and Repair and Alex Window Cleaning Services LLC are nearby for your convenience.
How can the nearby real estate and accommodation services benefit customers visiting this Post Office?
Customers interested in relocating or finding accommodation can explore nearby places like Greenway Villa Apartments, Escarlata 29 Apartments, Park Greenvale, and Palo Brea Apartments, which are all close to the Post Office.