Brand Certified
United States Postal Service
2.0(455 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4415 N Maryvale Pkwy, Phoenix, AZ
85031, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4415 N Maryvale Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
455 reviews
5 stars
88
4 stars
14
3 stars
15
2 stars
20
1 star
318
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff described as rude, unprofessional, and dismissive.
Delivery Issues
Many customers reported problems with mail delivery, including missing packages and misdelivered items.
Passport Services
Customers expressed frustration with the passport service, citing misleading information about walk-in hours and limited availability.
Staff Attitude
Several reviews noted a lack of professionalism and a negative attitude among employees, contributing to a frustrating customer experience.
- JHJennifer HeustisFeb 6, 20261.0DO NOT GO HERE FOR PASSPORTS. Online states 1-2 Fridays for walk ins. It is removed from their door they take walk ins. And as admitted by the staff they only take 4 walk ins a day and people come earlier than 1 and will be seen. When I asked about this they said “yeah it’s not online but we only take 4 a day” There was only ONE person in line after one before us for passport and we were told they already reached 4. When I questioned this the lady double checked with her counter parts and they hesitated and agreed with her because it was obvious she didn’t want to do it. One of the other staff was helping the ONE person before us that had a passport application and no appointment. This lady had JUST come back from break and would have had no idea they were over 4 or not if they were doing the rules of between 1-2. Removing the walk ins and lying about 4 a day goes against the advertising on the USPS website. They have broken dividers which causes a safety issue as well.
- LRLuis RenteriaFeb 2, 20261.0Horrible customer service. There is no professionalism, and the staff is consistently in a bad mood. When you ask for help, they act annoyed and often refuse to assist at all. I would not recommend this location to anyone—do yourself a favor and go to a different post office.
- MSMary SchneiderJan 24, 20265.0This is a good post office. Sometimes they are short on help but move people thru quickly when people are prepared. I’m in almost daily shipping packages. Satisfied with service and employees.
- HJHenry JjembaDec 4, 20251.0Go literally anywhere else
- TSTracy ShampineNov 18, 20251.0If I could give this office, no stars I definitely would. I’ve had to go to this location three or four times and every time I’ve gone, they’re the rudest, most disrespectful, unfriendly people I have ever encountered throughout USPS. Today I went to ship some boxes and the young “lady“ that helped me was so arrogant, disrespectful and rude. I don’t understand why these people are so miserable, why they’re so unhappy and why they have to be so damn rude. I thought they were there to help us when we need to ship a package but every time I’ve gone in it’s like I’m bothering them. It’s your job to help us and explain the different options available to ship our package. I walked in feeling so good that I was sending a package full of love and gifts to my son and I walked out in such a bad and irritated mood. That shouldn’t happen. I could say more, but I’ll keep my words to myself because I would be typing out of anger but I will say, I will never ever ever go to this location again.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 4415 N Maryvale Pkwy, Phoenix, AZ 85031.
What are the operating hours of this USPS location?
Monday through Friday, it's open from 8:30 AM to 4:30 PM, and on Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time U.S. Department of State passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
Are passport photos available at this USPS location and what is the cost?
Passport photos are available by appointment for $15.
Can I rent a PO Box at this location?
Yes, PO Boxes can be reserved online and completed in person at this location. Prices vary by location.
Is there 24/7 access to PO Boxes here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with this specific Post Office.
What nearby places can I visit before or after my trip to the USPS at 4415 N Maryvale Pkwy?
You might consider visiting Palo Verde Library for a quiet read or exploring Maryvale Park for relaxation.
Are there medical facilities near the USPS location?
Yes, nearby medical facilities include Phoenix Medical Group, Palo Verde Medical Center, and Valleywise Emergency - Maryvale for health services.
Can I find any schools close to the USPS at 4415 N Maryvale Pkwy?
Nearby schools include Marc T. Atkinson Middle School and Bret Tarver Elementary School, which may be useful for families in the area.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website