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United States Postal Service

2.2
(271 reviews)

Business Details

44047 N 43rd Ave, Phoenix, AZ
85087, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 44047 N 43rd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
44047 N 43rd Ave, Phoenix, AZ
85087, United States

Hours

Reviews

2.2
271 reviews
5 stars
65
4 stars
17
3 stars
5
2 stars
12
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Numerous reviews highlighted problems with mail and package delivery, including misdelivered items and poor tracking.

Long Wait Times

Customers frequently mentioned long lines and slow service, indicating that the post office is understaffed.

Passport Services

There were multiple complaints about unreliable passport appointment scheduling and unprofessional service related to passport processing.

Positive Employee Recognition

A few employees received praise for their helpfulness and professionalism, contrasting with the overall negative feedback.
  • JE
    Jeff Ewing
    Feb 26, 2026
    1.0
    I called the Daisy Mountain post office to reschedule my son‘s passport Appointment, Someone picked up the phone and set it down. I said hello and waited on the line for a minute or so and then hung up. I called back three more times and the phone just rang and rang. You hate to think the stereotypes are true… I tried to do the right thing and reschedule the appointment
  • RK
    Robert Kennedy
    Feb 21, 2026
    1.0
    Website says passports office is open on Saturday. Once we drive 30 minutes to get there, it’s closed. They say they haven’t done Saturday passports for over 5 years yet the website still shows it!
  • RR
    Rocky
    Feb 5, 2026
    1.0
    Jamie is very rude and unprofessional and dose not want to help !!! She did the shipping Inaccurately. She is not honest and has no integrity.
  • SF
    Shauna F
    Dec 27, 2025
    5.0
    Megan is WONDERFUL! The holidays make for a crazy time of deliveries. But she has saved the day for us TWICE! And she called after hours and was personally doing the work to figure out where our packages were. So appreciative and thankful!
  • PK
    Paul Kunkel
    Dec 15, 2025
    1.0
    I paid $11.90 to send 3 pieces of paper in a Prority Mail flat rate envelope from this post office to NYC. Priority Mail is supposed ro travel by air, but I see in the tracking information that my "Prority Mail" shipment is traveling by truck; the tracking data shows that 48 hours after dropping off the envelope in Anthem, the envelope was routed (presumably by truck) to Flagstaff. I hope it eventually arrives in NYC. The tracking data says the $11.90 envelope will take ONE WEEK to arrive at the destination in Midtown Manhattan. USPS has become useless at the simple task of sending envelopes and packages. Or is this post office to blame? FedEx is much more efficient at the same $ cost.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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