Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3905 N 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
274 reviews
5 stars
74
4 stars
23
3 stars
18
2 stars
19
1 star
140
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff interactions, with customers expressing frustration over dismissive behavior and lack of empathy.
Service Efficiency
Many customers reported long wait times and understaffing, leading to slow service and dissatisfaction with the overall efficiency of the post office.
Lost Packages
A significant number of reviews mentioned issues with lost or misdelivered packages, contributing to a lack of trust in the postal service.
Inconsistent Hours
Customers frequently noted that the post office does not adhere to its posted hours, causing inconvenience for those trying to access services.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and friendly service, indicating that experiences can vary.
- MMMary1 day ago1.0Waited all day, on a Sunday, for a package only for the letter carrier it mark it as no access. The main gate was open so yes they did have access. Also, our regular letter carrier does overtime. He does the overtime route before he delivers to us. We regularly get our mail at 6 pm or later. The postal service has gone from bad to worse.
- NSNeed TO Shop6 days ago1.0I can tell morale at this location is very low, and unfortunately it shows. Every employee I encountered was rude, dismissive, and painfully slow. I don’t mind waiting in line… it’s the post office, that’s expected. What’s frustrating is how intentional the slowness feels, like moving faster would be a personal inconvenience. I watched an employee unloading the self-service drop box with what looked like total disregard for the packages inside, as if damaging them was a side quest. While that was happening, I went to drop off my own package with the clerks. There was a massive, chaotic pile of packages next to them, so I politely asked the closest employee, “Is this the drop-off?” He just stared at me. When I repeated the question, “Drop-off, yeah?”.. he gave me a sarcastic, annoyed nod, as if asking a basic question was ruining his day. Sorry, but when the place is a mess and there’s a literal DOOM pile of packages on the verge of tipping over, that the employees seem to be ignoring, I want to be sure my package isn’t about to disappear forever. If interacting with customers and answering simple questions is too much, this might not be the right job. I’ve been to many Phoenix post offices, and this one easily has the rudest and laziest staff I’ve encountered. Maybe consider staying open later than 4:30 PM. Spreading out the hours could help reduce the constant, overwhelming lines and maybe even improve everyone’s mood.
- LSLacie SloanDec 27, 20251.0Got in to transfer my mailing address and they go and change my entire familys. I specifically marked for my mail only. Even have confirm email with just my name of the application. Shame on you guys. Not to mention I had the worst interaction with the first lady at the counter. I feel like they did this intentionally because I asked for manager. This is ridiculous. Do better.
- ESEva Kristina StalbrandDec 26, 20251.0Rude staff, not helpful staff, long long lines of customers, not enough staff, staff on break during busiest time, one staff when lines are long and busiest, nasty manager, when paying with credit/debit card staff push themselves the button for evaluation of their performance and thus push excellent performance when I was going to push poor performance. So many problems with that post office.
- GZGabby ZwallDec 23, 20251.0Pauline was incredibly rude. She would not explain her statement instead she kept repeating the same phrasing and ride tone. When I explained her tone she got ruder and said I would be speaking to her manager. Which I declined as I just wanted a simple return. Completely unprofessional
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3905 N 7th Ave offer?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, you can apply for a first-time U.S. passport here and most locations also take passport photos. Be sure to complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most post offices with passport services require an appointment made through the online scheduler, though some offer limited walk-in hours.
What are the operating hours for the United States Postal Service at 3905 N 7th Ave?
Open Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website, then complete the setup in person at the Post Office.
Is after-hours access available for PO Boxes here?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Contact this location for specifics.
What nearby dining options can I visit before or after visiting the Post Office?
You can enjoy a coffee or meal at nearby Scooter's Coffee, Taco Bell, Pizza Hut Express, or McDonald's, all within walking distance.
Are there any nearby transportation options to help me get to the Post Office?
Yes, the Indian School Rd / 7th Ave Bus Stop is close by, providing convenient public transportation access.
What local accommodations are available near the Post Office?
Budget Suites of America hotel and Forest Park Apartments are nearby for convenient lodging options.
Are there other services close to the Post Office for convenience?
Yes, stores like Natural Grocers for organic groceries or Cellular & Tech for electronics repair are nearby, making it easy to combine errands.