Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3905 N 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others are reported as rude and unprofessional.
Long Wait Times
Many customers expressed frustration over long wait times and understaffing, often leading to delays in service.
Package Issues
Numerous reviews highlighted problems with package delivery, including lost packages and inconsistent information regarding deliveries.
Inconsistent Hours
Customers frequently noted that the post office does not adhere to its posted hours, causing inconvenience for those needing access.
Staff Attitude
Several reviews mentioned a lack of professionalism and poor attitudes among staff, contributing to a negative customer experience.
KG
Katharine Greer
6 days ago
5.0
I was in and out in 3 minutes and all the employees were incredibly kind. They don’t have a self service kiosk here just FYI!
LC
Lizbeth Magali Lopez Castro
Nov 12, 2025
1.0
This is the worst post office I've ever been to. The customer service is nonexistent. I wanted to give it a chance and went there to send a package because it's close to my house, but the person who served me was unhelpful, lacked empathy, treated me with complete indifference, and didn't help me at all with my package. I didn't catch his name, but it was a man. Now I understand why this post office is rated so poorly; I definitely won't be going back. I hope they change the staff for the good of the postal service.
EE
E
Nov 3, 2025
1.0
I have NEVER in my life seen a collection of such incompetent, uncaring, oblivious staff at any establishment before in my life. Mail carrier had 2 missing packages of mine on his truck that weren't delivered to me.
I went in to have them "call" the carrier. 2 HOURS LATER of standing around with no one giving me ANY updates or information... they eventually forgot my name and why I was even there.
I asked 2 employees for updates. Both of which were stopped by other employees who LITERALLY told them to NOT help me or get involved. NO JOKE. I heard one employee tell the one helping me "don't get involved in the conversation". I also overheard this rude Black female employee tell another employee I asked for help that "it's already been handled and he's not calling". I asked her what she meant by that, and why there is apparently information not being told to me. She rudely told me that "The carrier doesn't HAVE to answer. Come back when we open to catch him before his route".
IT TOOK THEM 2 HOURS TO TELL ME TO COME BACK IN THE MORNING, WHILE INTENTIONALLY WITHHOLDING INFORMATION FROM ME AND TELLING OTHER EMPLOYEES WHO WANTED TO HELP TO STAY OUT OF IT. They had every intention of just leaving me standing there.
Even the customers who were being helped felt bad for me, and could tell I was getting treating badly. 3 customers wished me luck. Now that's sad...
My back hurts from standing so long.
DC
Diamondback Security Cameras
Oct 10, 2025
2.0
Slow, disgruntled employees
SS
Samantha Schlerf
Oct 4, 2025
1.0
Alex was very rude and provided inconsistent information. While waiting in line he was ranting about how rude and entitled customers are and how we treat them like “ogres”. Went to make a change of address. The other clerk, unsure of her name, told me one thing and Alex told me another. I was unable to do this online for some reason and had an awful experience with this post office location. Please train employees on providing consistent information and a smile wouldn’t hurt!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3905 N 7th Ave offer?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, you can apply for a first-time U.S. passport here and most locations also take passport photos. Be sure to complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most post offices with passport services require an appointment made through the online scheduler, though some offer limited walk-in hours.
What are the operating hours for the United States Postal Service at 3905 N 7th Ave?
Open Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website, then complete the setup in person at the Post Office.
Is after-hours access available for PO Boxes here?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Contact this location for specifics.
What nearby dining options can I visit before or after visiting the Post Office?
You can enjoy a coffee or meal at nearby Scooter's Coffee, Taco Bell, Pizza Hut Express, or McDonald's, all within walking distance.
Are there any nearby transportation options to help me get to the Post Office?
Yes, the Indian School Rd / 7th Ave Bus Stop is close by, providing convenient public transportation access.
What local accommodations are available near the Post Office?
Budget Suites of America hotel and Forest Park Apartments are nearby for convenient lodging options.
Are there other services close to the Post Office for convenience?
Yes, stores like Natural Grocers for organic groceries or Cellular & Tech for electronics repair are nearby, making it easy to combine errands.