Brand Certified
United States Postal Service
3.1(129 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
522 N Central Ave Lbby, Phoenix, AZ
85004, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 522 N Central Ave Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.1
129 reviews
5 stars
60
4 stars
7
3 stars
6
2 stars
3
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Chuck and Hal received praise for their friendliness and efficiency, many reviews highlighted rude and unhelpful staff.
Service Speed
Numerous customers reported slow service and long wait times, with some expressing frustration over the lack of urgency from employees.
Communication Issues
Many customers experienced difficulties reaching the post office by phone, with repeated complaints about calls going unanswered.
Facility Condition
The building is appreciated for its historical architecture, but some customers noted cleanliness issues and a lack of shipping supplies.
- FFFrancellaJan 24, 20265.023Jan2026 2400 hhr. Has anyone claim a lost and found Ace of Hearts by the window entrance?. I've been searching, looking for the other heir (Michael?) for this location, going on approximately six years!. Can anyone assist?.
- JSJeff SnyderDec 16, 20251.0Worst customer service I’ve ever experienced. They have two people behind the counter that are straight up mean.. Go to Staples instead, very friendly staff and no lines. I’ll never go back!
- DAD ArtDec 8, 20255.0Mr. Hal has provided outstanding customer service. He is kind, compassionate, and personable. At the same time, he is efficient. Very thankful for Mr. Hal.
- JPJoceline PerezNov 5, 20251.0Extremely rude female workers denying to scan packages as if that isn’t HER job that she WILLINGLY APPLIED FOR. USPS please retrain your staff. It’s very unfortunate I have to leave this review having witnessed said interaction.
- TJTraveler JonesOct 20, 20251.0Extremely slow service, workers don’t know where my tracked package is and cannot give any answers. Useless staff and move with 0 sense of urgency. It’s appalling how these people are entrusted with important tasks and can’t answer simple questions.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 522 N Central Ave Lbby?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also take passport photos. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment for passport services using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for the USPS at 522 N Central Ave Lbby?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How much does a passport photo cost at this USPS location?
The fee for a passport photo at USPS is $15.
Can I get a PO Box at this location and how do I reserve one?
Yes, you can apply for a PO Box online or in person at your local Post Office. To reserve one online, visit https://www.usps.com/manage/po-boxes.htm and follow the instructions.
Are PO Boxes accessible after hours at this facility?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby; however, access hours can vary. Please confirm with your local Post Office.
What nearby places can I visit around the USPS at 522 N Central Ave Lbby?
Nearby, you can visit the Student Center at The Post Office to enjoy sports and recreational activities or check out Jazzie Hair And Beauty for fashion and accessories. Also, the Westward Ho hotel and landmark is close by for lodging or sightseeing.
Is there a local transit or landmark near the Post Office to help me find it?
Yes, the Westward Ho, a landmark and hotel, is near the Post Office, which can help you locate the USPS easily.
Are there any educational institutions near this USPS location?
Yes, ASU Downtown SCC and the Undergraduate Student Government Downtown (USGD) are nearby educational institutions, which might be useful if you're visiting or sending mail related to these places.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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