United States Postal Service

3.1
129 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 522 N Central Ave Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
522 N Central Ave Lbby, Phoenix, AZ
85004, United States

Hours

Reviews

3.1
129 reviews
5 stars
59
4 stars
8
3 stars
6
2 stars
3
1 star
53
  • JS
    Jeff Snyder
    Dec 16, 2025
    1.0
    Worst customer service I’ve ever experienced. They have two people behind the counter that are straight up mean.. Go to Staples instead, very friendly staff and no lines. I’ll never go back!
  • DA
    D Art
    Dec 8, 2025
    5.0
    Mr. Hal has provided outstanding customer service. He is kind, compassionate, and personable. At the same time, he is efficient. Very thankful for Mr. Hal.
  • JP
    Joceline Perez
    Nov 5, 2025
    1.0
    Extremely rude female workers denying to scan packages as if that isn’t HER job that she WILLINGLY APPLIED FOR. USPS please retrain your staff. It’s very unfortunate I have to leave this review having witnessed said interaction.
  • TJ
    Traveler Jones
    Oct 20, 2025
    1.0
    Extremely slow service, workers don’t know where my tracked package is and cannot give any answers. Useless staff and move with 0 sense of urgency. It’s appalling how these people are entrusted with important tasks and can’t answer simple questions.
  • JS
    Jay Smith
    Oct 8, 2025
    1.0
    Never pick up the phone I believe someone in the inside scamming ppl out their check NEVER PICK UP THE PHONE I HAD TO CALL POST OFFICE INVESTIGATION TO GET MY CHECK

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.