The UPS Store

Reviews

• AC

  Aaron Cohen

  4 days ago
  1.0
  Awful customer service. All staff members were condescending and the manager and owner...were even worse. Save yourself the headache and time and simply go somewhere else !!!
• RR

  Raul

  4 days ago
  1.0
  TO: OWNER...THERE IS A REASON WHY YOU HAVE LOW RATING, LOW STARS AND SO MANY NEGATIVE COMMENTS ON HERE. NOW I KNOW WHY. YOU TAKE ABSOLUTELY NO ACCOUNTABILITY FOR YOURSELF NOR YOUR EMPLOYEES AND HOW YOU REPLY TO LOYAL CUSTOMERS IS A REFLECTION ON HOW YOUR EMPLOYEES TREAT THERE CUSTOMERS AS WELL. YOU ARE WILLNG TO LOOSE A FEW DOLLARS OF A LIFETIME CUSTOMER AND THAT SPEAKS VOLUME. I CALLED HEADQUARTERS AND CORPORATE AND I AM IN THE PROCESS OF GETTING A REFUND BECAUSE I AGREE WITH THE CUSTOMER HAVING TO CONFIRM IF THE ADDRESS IS CORRECT, BUT MY ASSISTANT SHOWED YOUR EMPLOYEE THE ADDRESS AND YOUR EMPLOYEE TYPED IT IN WRONG SO YOU SHOULD TAKE SOME KIND OF ACCOUNTABILITY AND RESPONSIBILITY ON YOUR MISTAKE...INSTEAD YOU PUT THE BLAME ON EVERYONE ELSE, BUT YOUR STAFF.WE ARE NOT THE ONES BEHIND THE SCREEN TYPING AN ADDRESS. I CAN'T WAIT TO SEE YOUR REPLY AND JUSTIFY YOUR EXCUSE ABOUT HAVE 3 STAR RATINGS ON HERE AND SO MANY BAD REVIEWS. CAN'T WAIT TO HEAR ALL YOUR EXCUSES AND IF YOU DON'T RESPOND THEN IT WILL PROVE MY POINT EVEN MORE ON WHY YOUR GOOGLE REVIEWS ARE AT AN ALL TIME LOW. HOPE YOU GO OUT OF BUSINESS SOON AND I ALREADY SPREAD THE WORD TO OTHER LAW FIRMS I WORK WITH!!!
• RL

  Roger Lowenstien

  6 days ago
  1.0
  I CALLED AT 11:50 AM TODAY AND EXPERIENCED SOME OF THE WORSE CUSTOMER SERVICE I HAVE EVER RECEIVED FROM JORGE MANAGER, EDWIN MANAGER AND SOME GIRL WHO I BELIEVED GAVE ME A FAKE NAME AND SIAD HER NAME WAS LESLIE. I JUST OPENED UP A LAW FIRM DOWN THE STREET AND I WILL NEVER GO TO A UPS AGAIN. I WILL CALL CORPORATE HEADQUARTERS AND MAKE SURE I GET MY REFUND !!!
• JS

  Julie Star

  Feb 13, 2026
  5.0
  Very efficient and fast
• CC

  Craig Crane

  Nov 24, 2025
  1.0
  Took bad passport photos that were rejected by passport office and would not refund money. Manager was very rude and combative . I would avoid this place. But do not get passport photos done here. They will be rejected.

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