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The UPS Store

2.9
(160 reviews)

Business Details

2030 W Baseline Rd, Phoenix, AZ
85041, United States
(602) 268-9399
https://locations.theupsstore.com/az/phoenix/2030-w-baseline-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5910 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Baseline Rd & 19th Ave, In The Lowe's Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
2030 W Baseline Rd, Phoenix, AZ
85041, United States

Hours

Reviews

2.9
160 reviews
5 stars
67
4 stars
8
3 stars
3
2 stars
5
1 star
77
  • MJ
    Melissa Jasso
    3 days ago
    1.0
    Coming here is always a cringing experience . They are unprofessional and rude but do it in a shady way . You can tell they dont want to help you at all . They need ppl who care and want to help . They leave tou with an unpleasant taste in ur mouth . They need a leader someone to set the tine of good examples bc they act like they are too comfortable treat ppl like we jist walked into theor home . No customers service skills at all . This is the one near my house and I hate having to come amd see these girls . Please get new staff already . Please!
  • CK
    Chris Kovacs
    Mar 3, 2026
    5.0
    The staff at this UPS store are amazing - friendly, helpful, and efficient!
  • AV
    Angie Valdez
    Feb 21, 2026
    5.0
    I’d like to thank the young woman who helped me she was amazing very friendly and helpful. Didn’t get her name darn.
  • KG
    Kathleen Gray
    Feb 20, 2026
    1.0
    Very disappointed at the service I received here with the afternoon staff. I came in to do a simple fax for my mother and bit the bullet at the cost of it. Ended up waiting in the store about half an hour for this fax to send. That’s no problem, I understand rushes. It was busy. What I do not approve of is the complete disregard for getting a simple fax done correctly. I got into my car and looked at the confirmation and saw that it wasn’t even sent because the incorrect number was put in. I don’t think my time is more precious than other people’s, but when I’m not on the clock and my time and money are taken for granted, that’s where I draw the line.
  • JD
    jerry dahlke
    Jan 29, 2026
    1.0
    $5.00 for a 2 page fax? Not very friendly. I felt like a bother to them...not a valuable Customer.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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