Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1810 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Walgreens Center At 16th Street And Glendale.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Dong, Steven, and Vic.
Service Quality
While most reviews highlighted quick and efficient service, some customers reported issues with accuracy and care in handling packages.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that charges for services were excessive compared to competitors.
Store Management
There were mixed reviews regarding management, with some praising the new owner while others noted a decline in service quality.
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Luis Bautista
Feb 1, 2026
3.0
Disappointed they charged $4 to receive an email
CA
Carmen Smith Aguirre
Jan 27, 2026
2.0
Came into this UPS store yesterday asking for 10 copies, black and white, front and back. The woman employee who was helping me handed me about 4-5 single-sided copies instead. When I pointed this out, I was told “well, you should have told me that,” despite having said it when I walked in and explained the order. The order was corrected with help from another employee, but the interaction felt unnecessarily dismissive.
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Sam Arsd
Jan 15, 2026
5.0
The staff and Steven were very helpful
JM
James McDaniel
Jan 1, 2026
5.0
These folks are great....have box here about 15 years.
AM
Asaf Mauda
Dec 29, 2025
5.0
Really kind stuff , always helpful and always smile !