Brand Certified

The UPS Store

4.3

(122 reviews)

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Business Details

7000 N 16th St, Phoenix, AZ

85020, United States

(602) 331-1111

https://locations.theupsstore.com/az/phoenix/7000-n-16th-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #1810 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Walgreens Center At 16th Street And Glendale.

Details

DeliveryNot available

Location

The UPS Store

7000 N 16th St, Phoenix, AZ

85020, United States

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Hours

Monday7:30 AM - 6:00 PM

Tuesday7:30 AM - 6:00 PM

Wednesday7:30 AM - 6:00 PM

Thursday7:30 AM - 6:00 PM

Friday7:30 AM - 6:00 PM

Saturday9:00 AM - 3:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

4.3

122 reviews

5 stars

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What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Dong, Steven, and Vic.

Service Quality

While most reviews highlighted quick and efficient service, some customers reported issues with accuracy and care in handling packages.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that charges for services were excessive compared to competitors.

Store Management

There were mixed reviews regarding management, with some praising the new owner while others noted a decline in service quality.

LB
Luis Bautista
Feb 1, 2026
3.0
Disappointed they charged $4 to receive an email
CA
Carmen Smith Aguirre
Jan 27, 2026
2.0
Came into this UPS store yesterday asking for 10 copies, black and white, front and back. The woman employee who was helping me handed me about 4-5 single-sided copies instead. When I pointed this out, I was told “well, you should have told me that,” despite having said it when I walked in and explained the order. The order was corrected with help from another employee, but the interaction felt unnecessarily dismissive.
SA
Sam Arsd
Jan 15, 2026
5.0
The staff and Steven were very helpful
JM
James McDaniel
Jan 1, 2026
5.0
These folks are great....have box here about 15 years.
AM
Asaf Mauda
Dec 29, 2025
5.0
Really kind stuff , always helpful and always smile !