The UPS Store

3.2
178 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2780 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1934 E Camelback Rd, Phoenix, AZ
85016, United States

Hours

Reviews

3.2
178 reviews
5 stars
93
4 stars
7
3 stars
0
2 stars
3
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude and unprofessional behavior from some employees.

Efficiency

Several reviews highlighted quick and efficient service, although some customers experienced long wait times and issues with staff availability.

Store Hours

Multiple customers reported that the store did not adhere to its posted hours, leading to frustration and inconvenience.

Package Handling

There were complaints regarding mishandling of packages, including delays in shipping and issues with tracking.
  • AC
    Andrea Chisolm
    Dec 21, 2025
    5.0
    Friendly service, informed agents, happy employees.
  • KM
    Kathy Mahon
    Dec 19, 2025
    5.0
    Staff was very helpful in this busy holiday season and the weight was bearable because of how organized they were.
  • EO
    Elizabeth Overberg
    Nov 29, 2025
    5.0
    I had an Amazon return without original package. They were fast, friendly and packed it up without charge. Hassle free. Thank you
  • CW
    Charlotte Williams
    Nov 12, 2025
    1.0
    Horrible service. I went to the store to have a document scanned, and he scanned the whole document backwards. The manager apologize, but got an attitude when I told him I couldn’t send a document that way The African-American girl was sitting there laughing. Not too funny when you’re trying to send a document the professional way and it’s backwards. Very poor service.
  • AB
    Ada Awad (BaidA83)
    Nov 10, 2025
    5.0
    Couldn't be there in person to set up my mailbox. CJ did awesome, telling me exactly what I needed. Although he was super helpful, the store was very busy so I did have to hold for quite some time. But the employees there were helpful and kind on the phone and did what they could to help. Thank you!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2780 in Phoenix offer?

The UPS Store #2780 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.