Brand Certified
The UPS Store
3.8(172 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
3120 W Carefree Hwy, Phoenix, AZ
85086, United States
Certified by The UPS Store • Feb 22, 2026
(623) 434-7670
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/az/phoenix/3120-w-carefree-hwy
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4120 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I-17 & Carefree Highway.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.8
172 reviews
5 stars
116
4 stars
5
3 stars2
2 stars
5
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Susie and Evalynn received praise for their helpfulness, others like Evelyn were criticized for rudeness and inefficiency.
Efficiency Issues
Several customers reported long wait times and inefficiencies in service, with some stating that the store was understaffed or that employees were not attentive.
Product Availability
Customers expressed frustration over unavailable services, such as notary services and shipping options, leading to dissatisfaction.
Positive Experiences
Despite negative feedback, many customers highlighted positive experiences with specific employees who provided excellent service and support.
- AAAlexis AndersonFeb 8, 20265.0Susie is so kind and professional! My visit was quick with excellent customer service!
- LLLanceDec 20, 20251.0Brought an Amazon return here, needed to simply print the return label and they wanted to charge me $2.99?! What a joke. Edit: To your empty reply. Don’t try and say “expert labor and materials”, bunch of BS… this is just hitting print and you know it. I don’t care at all about 3bux, it’s the fact that I didnt have my wallet and drove there for no reason. Now I have to come back another day. Shame on your greedy owner
- MMMarta MontaltoDec 3, 20252.0I'm giving this a two star rating because a few of the staff are nice and it's not their fault that this place is operated with such inefficiency. The majority of the services they offer are either not available or when you are lucky enough to get one, it's done wrong. The notary made a mistake on my document, luckily I noticed it before I sent it and went back to them to get it fixed, but everytime I would go the notary was either out to lunch or not there at all. Went twice for passport pictures, the camera was not working. There is one person that seems to be thte owner or manager that has the I don't really care attitude. Needless to say I will not be going to this UPS any longer it's a big waste of time.
- DBdante berbettiDec 1, 20255.0I love how straight forward, friendly and helpful they are. The store is always clean and well kept with many good mailing services.
- KWKenneth WhiteNov 18, 20255.0Quick and easy drop-offs. Nice staff. Location.
Frequently Asked Questions About The UPS Store
What services does The UPS Store at 3120 W Carefree Hwy, Phoenix offer?
The UPS Store in Phoenix offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the business hours for The UPS Store at this location?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store at Phoenix open on major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19 but open on November 11 and November 28 with regular hours.
What payment options are accepted at The UPS Store in Phoenix?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store on Carefree Hwy?
Yes, mailbox rental services are available at this location for all your mail and package needs.
Does The UPS Store provide notary and faxing services?
Yes, the store offers notary services and faxing among other business services.
Where is The UPS Store located in Phoenix?
It is located at 3120 W Carefree Hwy, Suite 1, Phoenix, AZ 85086, near the intersection of I-17 and Carefree Highway.
Are there any nearby physical therapy or medical clinics near The UPS Store?
Yes, OSR Physical Therapy and Gameday Men's Health Desert Hills Clinic are nearby, useful if you need health services before or after visiting.
What nearby services can complement my visit to The UPS Store?
Nearby you can find Shred Nations for additional shredding services, and Tailormade Protective Services for event photography needs.
Are there local attractions near The UPS Store where I can visit after my business?
Yes, Phoenix Opera is nearby, offering an opportunity to enjoy cultural events after your visit to The UPS Store.
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