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The UPS Store

2.8
(219 reviews)

Business Details

3317 E Bell Rd, Phoenix, AZ
85032, United States
(602) 252-7447
https://locations.theupsstore.com/az/phoenix/3317-e-bell-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4910 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Bell & 32nd St (Next To Starbucks).

Details

  • DeliveryNot available

Location

The UPS Store
3317 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

2.8
219 reviews
5 stars
90
4 stars
8
3 stars
5
2 stars
7
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.

Staffing Issues

Customers frequently reported long wait times and understaffing, leading to frustration and dissatisfaction.

Inconsistent Experiences

While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating a lack of consistent service quality.

Operational Problems

The store was often reported as not opening on time, causing inconvenience for customers with scheduled appointments.

Pricing Concerns

Several reviews mentioned excessive charges for basic services, such as tape and printing, leading to perceptions of being 'nickel and dimed'.
  • RS
    Ryan Sayad
    5 days ago
    1.0
    In Google says that they're open on Saturday also when you call them in voicemail they said that they are open on Saturday but they are not
  • CE
    chris e
    Feb 14, 2026
    1.0
    I now see why there are so many 1 star reviews..the cashiers were great though, very helpful! Just not the Manager..They tried to help and she overrode them and I left without shipping.
  • SR
    Saul Reyes
    Jan 17, 2026
    1.0
    El servicio súper malo
  • CP
    Carl Pagan
    Dec 30, 2025
    1.0
    I have to use this location as it is the closest available but lately I have been driving further away if necessary. I have begun to utilize other delivery options as any time I go to this location I leave with a bad experience. The employees don't care about your business and make you feel as if your presence is a burden.
  • DC
    Danger Cat
    Dec 30, 2025
    1.0
    Went in to print some copies, which is listed as one of their services. They told me I could only print like 30 copies because they didn’t have enough paper. They kind of shrugged and said to go to another location. What’s the problem? This is literally your job?

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4910 in Phoenix offer?

The UPS Store #4910 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.

Where is The UPS Store #4910 located?

It is located at 3317 E Bell Rd, Ste 101, Phoenix, AZ 85032, at the southeast corner of Bell & 32nd St, next to Starbucks.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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