The UPS Store

Reviews

• SZ

  Semah Zavareh

  Feb 1, 2026
  1.0
  Refused to take an amazon return because it was costing them too much money to ship it back to seller due to size and weight of package as if that's my problem when thy made the agreement with amazon to do returns. Sat there and told me to go to whole foods because she didn't want to deal with it. Won't ever be using this location again. UPS by Albertsons off tatum way better!
• KM

  Karen Martinez

  Jan 3, 2026
  5.0
  I have used this location several times. Staff are friendly and helpful .
• AA

  Ashi A

  Dec 27, 2025
  5.0
  Everyone is really nice and helpful specially Monica. Always a great experience.
• AE

  Ash Everett

  Dec 4, 2025
  5.0
  The manager of this store was so kind and helpful and professional. I came in today looking for some boxes and she took the time to show me all the options that would fit my needs and even pulled one out to show me the size. I bought 9 boxes. While she was helping me another woman came in and immediately started berating the guy at the counter asking if “the other guy still works here”. She kept insisting that he tell her if he’s still there because he didn’t know how to help her last time and she was irritated with him. The manager who helped me stepped in to deescalate the situation while I was gathering my things. She was much kinder to the customer than I would have been based on how she and the other employees were being treated. They helped her with her order and she left the store talking about how she “doesn’t have time for trainees” because she “lives in two states” or something and I was shocked at how well they all handled her. Props to this store location and the manager who was so professional and stood up for her employees. I applaud her and I hope the guy that customer was talking about doesn’t have to help her again.
• BB

  Brittani Baars

  Nov 25, 2025
  5.0
  I come to this location quite frequently. They are always so friendly and helpful. Monika was so very sweet, to help me a few minutes before 8AM the other day. I greatly appreciated her willing to work earlier than she was on the clock for. She is always so sweet. I appreciate this store and how quickly and efficiently they handle things.

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