The UPS Store

3.9
103 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4350 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Desert Ridge Marketplace - Tatum Blvd And Loop 101.

Details

  • DeliveryNot available

Location

The UPS Store
21001 N Tatum Blvd, Phoenix, AZ
85050, United States

Hours

Reviews

3.9
103 reviews
5 stars
73
4 stars
1
3 stars
1
2 stars
4
1 star
24
  • CL
    Chad Parker Law
    Oct 11, 2025
    1.0
    I’ve never had a bad experience at a UPS store but boy this one is not a typical store. A curmudgeon in his 60s or 70s seems to manage the place. He is gruff and rude and very open about his hatred of customers doing Amazon returns. He refused to print my label, told me UPS is dropping Amazon, and proceeded to ignore me. He was trying to figure out how to work a modern printer and was clearly struggling. Don’t offer a service if you resent the people it brings in, or maybe don’t work somewhere that requires dealing with people. This guy should be long retired somewhere far away from technology and people. I would avoid this location until they upgrade staff. I’m not sure how these small business franchise owners think they can last with bad service and people. Hopefully UPS corporate can intervene.
  • II
    ItsMe
    Sep 7, 2025
    1.0
    Never answer the phone! Awful!
  • MA
    Melissa Avey
    Aug 6, 2025
    5.0
    I use UPS quite a bit for returning Amazon purchases. I love the self serve shipping station that the store has that allows me to complete the return all on my own. On the rare occasion that I cannot use the self serve station, the employees are always very helpful. Also, Amazon always receives my returns without any issues. I used to use Kohl's to make my returns occasionally, but multiple times I had issues with Amazon receiving all of my return. I ONLY use UPS to make returns now.
  • TD
    Tammy DeBold
    Jul 29, 2025
    5.0
    The gentleman Juan in UPS store 4350 was a wonderful help today!! Greatly appreciated! Thank you sir
  • AR
    Alexis Reed
    Jul 23, 2025
    5.0
    Amazon scanner was down but the associate working was friendly and helpful with my returns.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered by The UPS Store #4350 in Phoenix?

The UPS Store #4350 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.