Location.com logo
Brand Certified

The UPS Store

4.2
(160 reviews)

Business Details

3145 E Chandler Blvd, Phoenix, AZ
85048, United States
(480) 704-1171

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3800 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southwest Corner Of 32nd Street And Chandler Blvd In Ahwatukee.

Details

  • DeliveryNot available

Location

The UPS Store
3145 E Chandler Blvd, Phoenix, AZ
85048, United States

Hours

Reviews

4.2
160 reviews
5 stars
118
4 stars
8
3 stars
2
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while others praised friendly and efficient service.

Store Environment

Several reviews mentioned unpleasant odors and cleanliness issues, particularly in relation to the store's atmosphere.

Efficiency

While some customers experienced smooth and quick service, others faced delays and issues with package handling and processing.

Staff Knowledge

There are mixed reviews regarding staff knowledge, with some customers highlighting helpful and knowledgeable employees, while others reported incompetence and lack of training.
  • DN
    Debbie Naderer
    Feb 12, 2026
    5.0
    This UPS location is a gem! Great fast customer service with a smile. All employees are welcoming and efficient!
  • KC
    Kathy Clester
    Feb 8, 2026
    5.0
    Awesome thanks to everyone at th UPS o Chandler and 32nd street
  • LM
    Lynn McNerlin
    Jan 9, 2026
    5.0
    Friendly, competent and professional manner.
  • SG
    Sarah Gomez
    Jan 9, 2026
    4.0
    Service can be either great or just so so but PLEASE Get an air freshener. It smells like BO so bad in there.
  • SS
    SoftLatitude
    Jan 3, 2026
    1.0
    Not a good experience at all! Avoid this UPS store! It's, actually quite sad, we have used this UPS store for over 15 years. The employees and managers used to be nothing short of stellar. Unfortunately, absolutely not the case anymore. For about the last couple of years, particularly one employee is beyond rude, unhelpful, and condescending to the client who may not have his level of knowledge regarding returns, not to mention his unprofessional dress, phrasing, I could go on. I observed his responses to customer after customer and was astonished at his level rudeness. Albeit he could have used some help and seemed overworked but his demeanor was nonetheless beyond inappropriate. If it's a management issue then get more staff there on a Saturday morning and please offer this guy some basic training in polite customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Phoenix offer?

The UPS Store #3800 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: