The UPS Store

4.3
224 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3670 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Tatum & Bell Intersection, On The Southwest Corner By Big Lots/Walmart Super Center.

Details

  • DeliveryNot available

Location

The UPS Store
4727 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

4.3
224 reviews
5 stars
182
4 stars
6
3 stars
1
2 stars
1
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Jason, Darrin, and Isabelle for going above and beyond to assist.

Helpful Staff

Numerous reviews mentioned the staff's willingness to help with various tasks, including shipping, returns, and printing services, often making customers feel valued.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick and efficient service, especially during busy times, with staff managing multiple tasks effectively.

Store Environment

The store was noted for being clean and well-organized, contributing to a pleasant shopping experience.
  • CC
    cindy
    5 days ago
    5.0
    Great experience at this UPS !! I’m new to this area and the gentleman working here and lovely woman Bell were both so helpful!!! I highly recommend this location!!!
  • MW
    millie wagner
    5 days ago
    5.0
    Excellent service and most experienced and caring go along all the time Jason at ups packs my painting, with care and the upmost professionalism. Thank you, I never fear with the comfort of knowing you take so much 5ime and care in packing my projects. Thank you, you are the best at UPS PARCEL PACKING
  • KB
    Kota Bermudez
    Nov 12, 2025
    5.0
    Bella on bell road helped me a lot today! I’m moving to Florida and she helped me buy boxes and helped me printing stuff out. Ended up dropping things as I was walking out the door and she helped me carry the stuff out. Definitely the most bubbly out of all the ppl there! Thank you Bella on bell road!
  • VR
    Vanessa Ruelas
    Nov 12, 2025
    1.0
    This UPS store is awful in the mornings. I’ve gone here twice and I don’t think I’m coming back to this one. I’ve been here twice. The first time nobody was at the counter and I waited a while for someone to show up once this guy showed up from the back he never acknowledged me or greeted me, nothing. He did not say a word the whole time and just looked annoyed. The second time I came same thing, nobody was at the front counter but I didn’t wait too long and this same guy comes from the back holding a couple small packages on his hands, sees me and says “UUGHH!!” and throws the packages on the counter near him then comes to scan my packages. Didn’t say a word and zero expression as he comes to scan my items. This place needs to replace him since he seems to really hate his job, he should be grateful for having a job, that behavior was very unnecessary what a bad start to my day. Maybe I should come once more to record him and post it on this review.
  • DD
    David Doig
    Nov 7, 2025
    5.0
    I came in to send a package. It’s always good to see a friendly face and one can always be found at this location. Today it was Darrin. Darrin was professional and efficient and I appreciated the service. in fact, he’s waited on me several times and I’m always glad to have him help me out. Good job UPS !

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3670 in Phoenix offer?

The UPS Store #3670 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.