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The UPS Store #4870 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Peoria @ 31st Ave On The Se Corner Next To Chipotle.
Many customers reported poor customer service, including rude staff and unhelpful responses to inquiries.
Store Hours
Frequent complaints about inconsistent store hours, with customers often finding the store closed during posted hours.
Package Handling
Numerous reviews highlighted issues with package handling, including lost items and damaged goods.
Pricing Issues
Customers expressed dissatisfaction with high prices for services like printing and shipping, feeling they were overcharged compared to other locations.
Staff Performance
While some staff members received praise for their helpfulness, others were criticized for lack of professionalism and competence.
MM
MistressBlu
Feb 14, 2026
5.0
Love the people here love the fact that mon-fri
They are open till 8pm every time I've gotten there at 7:55 pm they were always good to me about my amazon returns. I highly recommend this ups store!
KM
Kayla McCullough
Feb 10, 2026
1.0
Store is NEVER open on time. The amount of times I have shown up at 9 am and they are closed is insane. They have their business hours on the door and on google it says they open at 8 am. Never open before 10 am.
DB
D Briggs
Feb 5, 2026
1.0
This location is so inconsistent. Some days they don’t even bother opening. No notary at this location. They finally put a sign on the door regarding that issue. It’s 8:40am now on a Thursday. The door says opening time is 8:00am but the place is locked up tight no one stirring inside. At least 10 other customers have walked up to the door in the 10 min I’ve been waiting here. Most leave. I’m not here by choice. I’m doing a return & the vendor requires using UPS. I would never pick this store location again. I guess I will go find another location to drop off my package. All other customers have left. I’m the only idiot still hopeful they will open soon.
TD
Tracey Devine
Jan 21, 2026
1.0
These reviews are not alarming to this company or they would change. In the past I had shipped a vintage fan to my friend with a neat pop up birthday card. It never made it. I called UPS and they said I had to have the manager assist me to file a claim. I called ahead of time & the manager said they would be there when I got off work. So I made it on time. It was a given the manager wasn't there. I just gave up after that. They don't care. Another time I mailed my friend's kid who had cancer $20 for x-mas & a card. Didn't learn my lesson & took it to this place. They received the card. The back of the envelope had been torn open & the flap folded back down. They didn't receive the $20. It was stolen. This place has been this way for years. If it was alarming to them they would make some sort of effort to achieve higher than a 3 star google review. You've been warned. If you don't want missing packages or items stolen out of envelopes-go somewhere else!!!!
JM
Janet Munguia
Jan 20, 2026
1.0
Went 3 different times and the store claims to be open until 8pm and it was closed once mid day and two times around 5-6pm. Unacceptable and poor customer service
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4870 in Phoenix offer?
The UPS Store #4870 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #4870?
The store is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #4870 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM.
Where is The UPS Store #4870 located in Phoenix?
It is located at 3039 West Peoria Ave, Ste 102, Phoenix, AZ 85051, on the southeast corner next to Chipotle Mexican Grill.
What payment methods are accepted at The UPS Store #4870?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4870 provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
Are there any special offers or coupons I can use at The UPS Store #4870?
Yes, you can save big with special offers and coupons available on their website.
What nearby restaurants can I visit before or after The UPS Store appointment?
You can try Chipotle Mexican Grill, Samurai Sam's Teriyaki Grill, Chick-fil-A, Metrocenter Chick-fil-A, or Wendy's nearby.
Are there any professional service providers near The UPS Store #4870?
Yes, nearby professional services include MJ Locating LLC (event photography), Shred Nations (shredding), Smart Card Merchant Services (financial advising), and Fast Start Marketer.
Can I visit a nail salon near The UPS Store #4870?
Yes, Nails by Tina and Pro Nails by Tina beauty salons are located near The UPS Store #4870 for your nail and beauty service needs.
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