The UPS Store

4.3
288 reviews
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Business Details

4802 E Ray Rd, Phoenix, AZ
85044, United States
(480) 496-8500
https://locations.theupsstore.com/az/phoenix/4802-e-ray-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2060 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - N/E Corner Of 48th St & Ray Rd..

Details

  • DeliveryNot available

Location

The UPS Store
4802 E Ray Rd, Phoenix, AZ
85044, United States

Hours

Reviews

4.3
288 reviews
5 stars
220
4 stars
16
3 stars
3
2 stars
3
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for being rude and unprofessional.

Efficiency

Many customers appreciate the quick and efficient service, with several noting minimal wait times and prompt assistance.

Staff Training

There are concerns about inadequate staff training, leading to issues with service quality and customer satisfaction.

Service Issues

Several reviews mention problems with package handling and shipping accuracy, resulting in lost packages and miscommunication.

Positive Experiences

Despite some negative feedback, many customers report positive experiences, highlighting specific employees who provided exceptional service.
  • EF
    Erik Fisher
    2 days ago
    5.0
    Helpful staff
  • GO
    geneva o'meara
    Dec 21, 2025
    5.0
    Always amazing Service and professionalism. Very helpful and accommodating to my needs
  • PG
    Patricia Gerada
    Dec 2, 2025
    5.0
    To say I’m not tech savvy isn’t an overstatement… I had so many QR codes that I was trying to keep straight and I was overwhelmed. Andrew had such a clear head and so much patience and even showed me some things my phone could do. I find myself waiting for him to be free To help me because his patience is nice!
  • GB
    Gracie Belle
    Dec 1, 2025
    5.0
    I'm not tech savvy at all and I needed a lot of help with printing. Andrew was so patient and helped me get my project done quickly. It's nice to know there's a place in the neighborhood I can go to get my printing done!
  • JR
    James Rosen
    Dec 1, 2025
    5.0
    Andrew was every helpful and respectful person to ship out my package.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2060 in Phoenix offer?

The UPS Store #2060 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.