Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0225 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Bethany Square Shopping Center, Ne Corner Of Bethany Home Rd And N 43rd Ave.
Feedback is mixed regarding customer service; while some employees are praised for being friendly and helpful, others, particularly older staff members, are frequently described as rude and unhelpful.
Staff Performance
Certain employees, like Carmen and Debbie, receive high praise for their efficiency and kindness, while others, especially older staff, are criticized for poor service and lack of engagement.
Store Environment
The store is noted for being clean and well-organized, but there are complaints about the lack of air conditioning, making it uncomfortable for customers.
Service Efficiency
Customers appreciate the quick service during busy times, although there are instances of long waits and inefficiencies attributed to specific staff members.
Negative Experiences
Several reviews highlight instances of perceived discrimination and unprofessional behavior, particularly from older female staff, leading to a negative impression of the store.
CO
chiedo oluchi
Nov 2, 2025
1.0
If only I can give zero star. Very rude and arrogant set of bunches, that were very rude to my husband today and were wicked and unmannered to my little 3 years old daughter. How I wish I was there, I would have put them in their places. So unprofessional with no customer service quality.
S0
sharon 0w0
Sep 9, 2025
1.0
Very bad service, they sent my package incorrectly and they don't want to take responsibility. I explained to them that they were two different returns and they didn't care. They sent everything together and there is no record of the other package that I clearly brought the day I returned everything. they treated me very poorly except for one guy, the ladies made many comments, mocking, racist towards me for not speaking English as well as another client), they were not friendly and did not want to help me (that was not their problem) was what they told me, they raised their voices and ignored us and did not take us seriously.
JC
Justyn Cox
Sep 4, 2025
1.0
I'm giving a 1 star because the FaxMachine was done... I would have given at least a 3 star if the staff was more friendly...
OH
Oreo Hall
Aug 18, 2025
5.0
The lady that helped me today was an absolute 💯 sweetheart... fast and very professional and super nice
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store at 6001 N 43rd Ave in Phoenix offer?
The UPS Store offers expert packing, shipping, professional printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store in Phoenix?
The store is open Monday to Friday from 8 AM to 6 PM, Saturdays from 9 AM to 5 PM, and Sundays from 12 PM to 5 PM. Holiday hours may vary.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 12:00 PM to 5:00 PM.
Where is The UPS Store located in Phoenix?
It is located at 6001 N 43rd Ave, Phoenix, AZ 85019, inside the Bethany Square Shopping Center at the northeast corner of Bethany Home Rd and N 43rd Ave.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, The UPS Store offers mailbox rental services for mail and packages.
Are there any special offers available at The UPS Store?
Yes, customers can save big with special offers and coupons available on their website.
What nearby places can customers visit when they come to The UPS Store at Bethany Square Shopping Center?
Nearby you can find several mobile phone stores such as Metro by T-Mobile and Cricket Wireless Authorized Retailer, as well as grocery shopping at Frys Food Store and eateries like Marisa's Mexican Seafood Cocina and Pizza Mia. This makes it convenient to handle multiple errands in one trip.
How can nearby businesses like Mague's Hair Salon and Alexandra Lozano Immigration Law PLLC complement a visit to The UPS Store?
Customers can combine their visit to The UPS Store with appointments at Mague's Hair Salon for beauty services or Alexandra Lozano Immigration Law PLLC for legal assistance, making it easier to manage personal and professional needs in the same area.
Are there any community or religious organizations near The UPS Store that customers might be interested in?
Yes, Ministerio Internacional Rios de Agua Viva Inc., a religious organization and church, is nearby, offering community services that visitors might explore before or after their visit to The UPS Store.