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The UPS Store

3.6
(164 reviews)

Business Details

8050 N 19th Ave, Phoenix, AZ
85021, United States
(602) 864-3646
https://locations.theupsstore.com/az/phoenix/8050-n-19th-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5340 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of N 19th Av & Northern.

Details

  • DeliveryNot available

Location

The UPS Store
8050 N 19th Ave, Phoenix, AZ
85021, United States

Hours

Reviews

3.6
164 reviews
5 stars
93
4 stars
14
3 stars
3
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and friendliness, others were criticized for rudeness and lack of professionalism.

Service Reliability

Several customers reported issues with lost packages and poor handling of shipments, raising concerns about the reliability of services at this location.

Cleanliness and Environment

There were complaints about unpleasant odors in the store, which detracted from the overall customer experience.

Efficiency

Customers appreciated the quick service during busy times, but some expressed frustration with long wait times and disorganization.
  • FG
    Fabio Garcia
    Feb 11, 2026
    1.0
    Avoid this location for fingerprinting services. Their machine doesn't work and they don't care at all about helping you. Was struggling there for 20 minutes with no help and had to find a non-UPS location to get it done.
  • GP
    Glen Pusch
    Feb 6, 2026
    5.0
    Friendly service, in and out promptly the receipt does not show the clerk name but was every helpful
  • SL
    Sharon Leonard
    Jan 29, 2026
    3.0
    When I went to the store on 1/28, at about 12:30, there was a sign on the locked door saying “closed due to service outage.” I called today to make sure they were open and she asked me to mention this in a review as others have complained about this as well.
  • AG
    alexis gerardo
    Jan 27, 2026
    5.0
    ⭐⭐⭐⭐⭐ Five-star service all the way! Tiff Employee#: 288176 went above and beyond to make my UPS experience smooth and stress-free. She was professional, friendly, and incredibly helpful, answering all my questions and making sure everything was handled perfectly. It’s rare to get such excellent customer service these days, and Tiffany truly delivered. If you’re visiting this UPS location, you’re in great hands with her. Highly recommend!
  • BB
    Bill Bryan
    Jan 20, 2026
    1.0
    A complete disappointment! The customer service at this location is actually offensive...as a business owner if I treated my customers with such discontent and unsolicited attitude I would certainly be out of business....Id avoid this location

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5340 in Phoenix offer?

The UPS Store #5340 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more to assist with your business and mailing needs.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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