Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4850 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northwest Corner Of 24th St & Baseline, In The Target Plaza.
Mixed experiences reported; some employees received high praise for their helpfulness and friendliness, while others were criticized for rudeness and poor service.
Efficiency
Several customers noted quick and efficient service, especially during busy times, while others experienced delays and issues with service.
Staff Attitude
Positive interactions highlighted staff's friendliness and professionalism, but there were also complaints about unprofessional behavior from certain employees.
Service Quality
Overall, many customers appreciated the quality of service provided, particularly by specific employees, but there were notable instances of dissatisfaction with service handling.
CM
Carlton McKey
Dec 11, 2025
1.0
I'm currently waiting here for a package that I can see right in front of me. But the lady said she is too busy to scan it in. So waiting here while she helping other people. No apologies just laughed at me while I wait here. This is crazy because ever other time this happens they just scan it real quick and let me leave with my package.
AS
Abdel Shoaib
Dec 4, 2025
5.0
Thank you Leonardo for helping me and making my day. Took a process and condensed it for me making me life easier and happier.
AH
Andre Hoffner
Dec 1, 2025
5.0
Sofia was awesome friendly and really helped us out. Great job!!!
RG
Rick Gonzalez
Oct 16, 2025
4.0
I’ve never been able to figure out why Yelp’s rating at this location appears so low! My experiences here for well over 10 years now have been well above average overall. An overall 3.5 Yelp rating just doesn’t seem fair, albeit perfection with a 5.0 would be totally unreasonable. Over the years, these folks, and they’ve had their share of turnover, I experienced have done an exceptional overall service in their offering the consumer everything from shipping to packing, copying and shredding, passport photos to package acceptance and then some. Especially during Mother’s Day and Holiday Seasons. Always with a smile and courteousness. I guess people always wait for busy season, and/or haven’t got the patience to wait when its busy! Kudos to work well done.
SA
Saiful Ahsan
Oct 13, 2025
1.0
Very bad customer service. I shipped a guaranteed next day delivery which UPS missed and delivered 3 days later. Per their service contract, they should refund the full shipping cost. I had to go to the store 4 times for it. The store manager, Mr. Enoch, took my details twice and said I will receive a check. Our last conversation was on September 22nd. As of now, I have not received any check or communication from UPS.
Highly NOT a recommend store to do your business.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4850 in Phoenix offer?
The UPS Store #4850 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours of The UPS Store #4850?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #4850 open on Sundays and holidays?
Yes, it is open Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays, and the store is closed on some specific holidays such as November 27, December 25, December 31, January 1, and January 19.
Where is The UPS Store #4850 located?
It is located at 2320 E Baseline Rd, Phoenix, AZ 85042, in the Target Plaza at the northwest corner of 24th St & Baseline.
What payment methods are accepted at The UPS Store #4850?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store #4850?
Yes, mailbox rental services are available for all your mail and packages.
Do you offer printing and copying services?
Yes, professional printing services including document finishing, sign printing, and marketing products are available.
Are there any nearby places of interest near The UPS Store #4850?
Yes, nearby places include Arizona Black Rodeo for entertainment, Great Clips hair salon for beauty services, and Wingstop for fast food dining.
How can nearby locations like Arizona Black Rodeo enhance my visit to The UPS Store #4850?
After finishing your shipping or printing needs at The UPS Store, you might enjoy attending events at Arizona Black Rodeo, which offers a lively local entertainment experience.
What local services are available near The UPS Store #4850 that can complement my visit?
Nearby services include Davila Windows for home cleaning and installation, Shred Nations for shredding services similar to ours, and Arizona Family Vision Center for eye care needs.