Brand Certified
The UPS Store
3.6(154 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
428 E Thunderbird Road, Phoenix, AZ
85022, United States
Certified by The UPS Store • Feb 22, 2026
(602) 548-5512
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/az/phoenix/428-e-thunderbird-road
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4010 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Northwest Corner Of 7th Street And Thunderbird Road.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.6
154 reviews
5 stars
96
4 stars
4
3 stars1
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Pat received numerous accolades for her exceptional customer service, with many customers expressing appreciation for her friendly demeanor and willingness to help.
Pricing Concerns
Several customers raised issues regarding high prices for services, particularly in comparison to nearby competitors, leading to dissatisfaction.
Mixed Staff Experiences
While many reviews praised the staff, particularly Pat, there were also complaints about rudeness and poor service from some employees, indicating inconsistency in customer experiences.
Service Efficiency
Customers generally noted that the store is efficient and quick, although some reported frustrations with long wait times during busy periods.
- CMCheryl McCoyFeb 14, 20265.0Super convenient and friendly staff, we love, Pat.
- RRR RFeb 13, 20261.0Very disappointed in the customer services received by Ms "Pat" instead of showing she truly cared to help us with our situation she'd rather be acknowledging other people while I'm telling her the issue and repeating the same information tha didn't help solve the issue whatsoever. Didn't care to take time to actually check records and
- RHR HerreraFeb 13, 20261.0Pratimah (Ms Pat)was one of the worst customer service reps I've ever dealt with. She totally ignored and didn't care to help with the issue instead wanted to charge us again for services that they already did and lost and wanted us to pay another $60! Never will come back and will always remember how horrible that woman treated us
- AMAshlee MontenegroFeb 1, 20261.0I keep coming here during hours they are supposedly open but they are closed. Today, my husband and I both have fingerprint appointments and they are closed? They’re supposed to open at 11am on Sundays and it’s currently 11:42. So confused.
- HRHarold RottegerJan 29, 20265.0Very professional and friendly employees which will assist you with your packing, sending packages to family, returns to Amazon, laminating and many other needs! Say "hi" to Georgette for me!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4010 in Phoenix offer?
The UPS Store #4010 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the regular business hours for The UPS Store #4010?
The store is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 5 PM, and Sunday from 11 AM to 4 PM. Holiday hours may vary.
Is The UPS Store #4010 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM. However, hours may vary on holidays.
Where is The UPS Store #4010 located?
It is located at 428 E Thunderbird Road, Phoenix, AZ 85022, at the northwest corner of 7th Street and Thunderbird Road.
What payment methods are accepted at The UPS Store #4010?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers or coupons available at The UPS Store #4010?
Yes, customers can save big with special offers and coupons available on their website.
How can I contact The UPS Store #4010 for inquiries?
You can call the store at +1 602-548-5512 or email at store4010@theupsstore.com.
What nearby restaurants are close to The UPS Store #4010 for dining options?
Nearby dining options include Pizza Hut, Moon Valley Cafe LLC, Vegan and Vine, Bamboo House, New Bamboo Asian Cuisine, Starbucks, and ZENSHI Handcrafted Sushi. Customers can enjoy a meal before or after visiting the store.
What nearby financial institutions can customers visit when they come to The UPS Store #4010?
Nearby financial services include Desert Financial Credit Union, H&R Block, Dsfcu credit union, Coinme, and Western Union, which can be useful for related banking and financial needs.
Are there any nearby business or technology service providers near The UPS Store #4010?
Yes, nearby technology and business services include Utopia Solutions, Data Doctors, MacTechnologies, and Medikor Labs, which may be helpful for customers needing IT support or business services.
Brand Certified Facts from The UPS Store
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