The UPS Store

Reviews

• RR

  Rebekah

  Aug 19, 2025
  5.0
  Pat . Is good
• SL

  Shamyah LaCour-Green

  Jun 2, 2025
  1.0
  Very poor service I have never been able to come here and just grab my packages they are NEVER OPEN and there is literally NO ONE EVER working it’s a waste of time
• EC

  Elijah C

  Mar 7, 2025
  1.0
  Hours completely incorrect on all online sources. Everything including the shipment email said they close at 5. I came before 5 this Friday and now I don't get my package for the entire weekend because they aren't transparent or updating their hours. Not to mention I already spent 20 minutes circling around looking for the place as it has zero signage. If you input the address it's not at all clear where it is. On Monday I came at 10 am one hour after open and three customers were waiting for an employee. Two finally gave up and I stayed for my package. Got coffee and after half an hour called the manager who wasn't on shift to try and get an employee. They don't keep all packages there so he has to walk across the resort to get my name then back to get the package and I finally get it in terrible condition lol
• JJ

  jamie johnson

  Oct 10, 2022
  5.0
  I travel for business often and have never experienced the type of service I did from Felipe Carranza and his team. In the weeks prior to the event, he kindly informed me my packages were received ensuring he would swiftly have them in my room upon arrival. All communication was prompt and professional often presumptively addressing common questions. While at the resort he was responsive to request and easy to get a hold of. I left a note on the counter with name and phone # as I had questions. He called me shortly after ensuring packages would be picked up at the room and shipped out. I didn't have packaging tape and he kindly helped out with that whiteout having me apply any effort. I don't expect that but I greatly appreciated. I saw an interaction with him and his team and he was respectful and professional with the exchange. Post communication has been pleasant, prompt, and professional. Good well done Felipe!
• 12

  1 2

  Sep 10, 2021
  5.0
  Alex was very professional. Went to get my fingerprints clearance card completed for work. Was in and out in 5 minutes. Location was easy to find. Go into lobby past the front desk there's a sign says UPS store. Take a right go outside walk 15 feet and you'll see the store first door on your left.

Frequently Asked Questions About The UPS Store