With a focus on the community of small businesses and consumers, Staples in Phoenix, AZ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude or unhelpful interactions.
Staffing Issues
Several reviews noted that the store is often understaffed, particularly in the printing section, leading to long wait times.
Cleanliness and Organization
Customers consistently mentioned that the store is clean, well-organized, and easy to navigate.
Product Availability
Many customers appreciated the availability of products and the knowledgeable staff who could assist them.
Management Concerns
There are multiple complaints regarding the management, particularly about the behavior of the manager, Mike Mitchell, which has negatively impacted customer experiences.
MW
Mia Who
Dec 31, 2025
1.0
my parents went into the store to print a document and they were having trouble understanding the system and asked for help but the employees said they couldn’t help and to just read the instructions.so rude! Like it’s your job to assist and if you don’t want to just close the business at this point .
BC
Brian Currie
Dec 22, 2025
5.0
The printing services here are great! Tim has been helpful several times I’ve been in
KW
Kathleen Waldron
Dec 1, 2025
5.0
Store is always clean, employees have always been helpful when needed, have used this Staples for at least 15 years for copying and other needs.
RT
Ryan Thomas
Nov 9, 2025
5.0
I'd like to leave a review for Tim in printing. I was having trouble with the margins transferring over correctly. The department was particularly busy, but Tim made sure I got what I needed, he printed a number of test copies and fixed the margins. Thank you, Tim.
DY
Dani Yarza
Nov 1, 2025
1.0
Lamento tener que decir esto, pero siempre voy a ese Staples y ya son dos veces que esta trabajadora me atiende de manera muy desagradable por no hablar su idioma. Hoy le pedí el favor de acomodar un documento y simplemente me dijo que no, que me pusiera en la fila. Me atendió sin ganas, sólo por atenderme, y luego comenzó a ayudar a otras personas, dejándome a un lado. Si no le digo que por favor me entregue mis copias, ni siquiera se hubiera preocupado.
Además, le pedí que por favor corrigiera el trabajo porque había quedado mal, y me respondió nuevamente que no. No sabe atender al público ni tiene carisma para hacerlo. La verdad es que siempre he ido allí, pero después de lo que me acaba de pasar, prefiero buscar otro lugar donde me brinden una mejor atención.
What types of payment methods are accepted at this Staples location?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I recycle electronics and ink cartridges at Staples in Phoenix?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What brands of products can I find at Staples in Phoenix?
Staples carries major brands including Amazon, Dell, HP, Apple, Canon, Epson, Microsoft, Logitech, and 3M among others.
Are there any nearby UPS locations that complement Staples' shipping services?
Yes, nearby UPS Alliance Shipping Partner and UPS Access Point locations can assist customers with additional shipping and courier services around Staples.
What professional services and photography options are available near Staples in Phoenix?
Nearby you can find ByteWise, Quantive, PLLC, and Drones Reign LLC offering computer hardware, professional services, and event photography that may be useful before or after your Staples visit.
Are there convenient places to stop by for essentials or entertainment near Staples?
Yes, Walgreens pharmacy and convenience store, Redbox rental service, and Paradise Adult Boutique are nearby, offering convenience and entertainment options.
Does Staples in Phoenix provide support for passport and travel services?
Yes, Staples offers passport photo services and travel services to assist customers with their travel-related needs.