Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Phoenix, AZ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
274 reviews
5 stars
161
4 stars
34
3 stars
14
2 stars
10
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude or unhelpful interactions.
Staffing Issues
Several reviews noted that the store is often understaffed, leading to long wait times and inadequate service, particularly in the printing area.
Product Availability
Customers generally found the store well-stocked with office supplies, although some reported specific items being out of stock.
Store Environment
The store is described as clean and organized, contributing to a pleasant shopping experience.
Management Concerns
There are multiple complaints regarding the management, particularly about a specific manager's attitude and customer service approach.
- RTRyan ThomasNov 9, 20255.0I'd like to leave a review for Tim in printing. I was having trouble with the margins transferring over correctly. The department was particularly busy, but Tim made sure I got what I needed, he printed a number of test copies and fixed the margins. Thank you, Tim.
- KHKathryn HoscharNov 5, 20255.0Eve was super helpful. I came in needing 50 copies made and I was having technical difficulties and they were able to help me use the self service printer. There was a lot going on all at once but they handled it so well and provided awesome customer service.
- DYDani YarzaNov 1, 20251.0Lamento tener que decir esto, pero siempre voy a ese Staples y ya son dos veces que esta trabajadora me atiende de manera muy desagradable por no hablar su idioma. Hoy le pedí el favor de acomodar un documento y simplemente me dijo que no, que me pusiera en la fila. Me atendió sin ganas, sólo por atenderme, y luego comenzó a ayudar a otras personas, dejándome a un lado. Si no le digo que por favor me entregue mis copias, ni siquiera se hubiera preocupado. Además, le pedí que por favor corrigiera el trabajo porque había quedado mal, y me respondió nuevamente que no. No sabe atender al público ni tiene carisma para hacerlo. La verdad es que siempre he ido allí, pero después de lo que me acaba de pasar, prefiero buscar otro lugar donde me brinden una mejor atención.
- HSHagan SamuelOct 26, 20251.0Only place available for returns for Amazon or In general shipping within 10 minutes. But of course they’re severely understaffed. Big line pile up in a lot of cases from checkout to returns. (Shoutout to JC for his customer service tho he’s awesome)
- JSJannah ScottOct 10, 20255.0Great customer service!! Ship & Print female associate is PHENOMENAL! I only wish I would have gotten her name so that I could call her out properly. She's the best
Frequently Asked Questions About Staples
What are the main services offered by Staples in Phoenix, AZ?
Staples in Phoenix offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the store hours for Staples located at 106 West Osborn?
Staples is open Monday to Friday from 8 AM to 7 PM, Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 6 PM.
Does Staples provide options for order pickup and delivery?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of payment methods are accepted at this Staples location?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I recycle electronics and ink cartridges at Staples in Phoenix?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What brands of products can I find at Staples in Phoenix?
Staples carries major brands including Amazon, Dell, HP, Apple, Canon, Epson, Microsoft, Logitech, and 3M among others.
Are there any nearby UPS locations that complement Staples' shipping services?
Yes, nearby UPS Alliance Shipping Partner and UPS Access Point locations can assist customers with additional shipping and courier services around Staples.
What professional services and photography options are available near Staples in Phoenix?
Nearby you can find ByteWise, Quantive, PLLC, and Drones Reign LLC offering computer hardware, professional services, and event photography that may be useful before or after your Staples visit.
Are there convenient places to stop by for essentials or entertainment near Staples?
Yes, Walgreens pharmacy and convenience store, Redbox rental service, and Paradise Adult Boutique are nearby, offering convenience and entertainment options.
Does Staples in Phoenix provide support for passport and travel services?
Yes, Staples offers passport photo services and travel services to assist customers with their travel-related needs.