With a focus on the community of small businesses and consumers, Staples in Phoenix, AZ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Print Services
Feedback on the print department was mixed, with some customers expressing frustration over delays and issues, while others appreciated the assistance they received.
Store Environment
The store was frequently described as clean, organized, and well-stocked, contributing to a positive shopping experience.
Staffing Issues
Several reviews noted understaffing during busy times, leading to delays in service and customer assistance.
Product Availability
Customers appreciated the variety of products available, often finding what they needed at competitive prices.
JC
Jody Corley
Feb 5, 2026
5.0
Excellent customer service, great prices.
SS
Stephen Shaw
Jan 21, 2026
5.0
Ashely and Dallas were so fast friendly and efficient! I will be coming here for all of my business needs! 10/10
DL
Devin Long
Jan 17, 2026
1.0
The “print shop” is incapable of handling anything larger than a 32gb flash drive for printing, and the behind the counter “print shop” wouldn’t be able to get my prints complete for over 24 hours. Absolutely ridiculous in 2026.
AM
Aaron Mitchell
Jan 11, 2026
1.0
The lack of professionalism at all levels is mind blowing and makes my stomach turn as a small business owner. I asked for a simple double sided flyer-called to verify-was told by the print department "if thats what you ordered then...yes." Guess what...? DING DING DING its 1 SIDED. I Then had to wait while they fixed their mistake (no problem) then im greeted with a Kid sliding ovwr the counter saying "Haha-Sorry your having a bad day bro" as he botched my number 5+ times. This level of incompetence and unprofessional is beyond inexcusable. I'll stick with VISTA PRINT.
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Shayla Sue
Dec 19, 2025
5.0
I came in cause I needed to switch phone plans last minute, I had also been wanting to switch my phone for a bit but was unsure how to go about it. Lori helped me with everything and provided speedy and efficient service while still maintaining a warm and easy to approach demeanor! She definitely deserves a raise 🫶