RXO

Reviews

• CR

  Cheryl R

  4 days ago
  5.0
  Excellent service, they removed two mattresses from our home with no difficulties. They even came early— loved it!
• AB

  AllieJane Boaz

  Feb 19, 2026
  5.0
  The guys had great communication for delivery and when they were coming. The unloaded my appliances gently and took good care. They installed the appliances quickly and ran them to make sure they worked with no issues or leaks. They cleaned up all the trash and took my old appliances away for me. It was such an easy process.
• SS

  Shari Salter

  Feb 9, 2026
  5.0
  They communicated very well, and were able to deliver our new mattress a bit earlier than originally planned -- hooray! They know what they're doing, were courteous and professional. We're extremely pleased with the entire experience.
• MD

  Mason Dorner

  Feb 4, 2026
  1.0
  Horrible service. Was supposed to have a piece of fitness equipment delivered and had paid $300 for “white glove” service. Delivery window was 1-5. I stayed home from work to take this delivery. Around 4 I got a notification saying that the delivery would be between 530 and 7. Outside the window I was given. I could have gone to work like normal and still received it. Then around 5 I got a notification saying they had attempted delivery and I was not home… mind you that’s 30 minutes before the earliest they said they could possibly be at my house… I was home all day. Waiting for this. The front of my house and my front door are glass and I have 2 dogs that go nuts when someone comes to the door and also have a ring camera… They never came, never showed up, kept me waiting all day and then bailed and lied about, presumably because they were running behind and wanted their day to end. When I called customer service they continually doubled down that delivery had been attempted and the best they could do was reschedule me and I would need to take off from work again. Be warned if you order anything from Tonal you will have to deal with this expensive, sub par and dishonest service.
• KK

  Kristin Kastner

  Jan 27, 2026
  5.0
  Pleasant team who delivered a replacement mattress from Serta. I was allowed to pick the date for delivery and they have a tracking system that allows to see your deliveries in real time. They send you updates and they also call you prior to delivery. Definitely a five star company. I don’t have any pictures to share, but they definitely deserve a shout out for their hard work and dedication for getting us our items, undamaged and in perfect condition! Thanks RXO 🚛🚛🚛