Easy to use and conveniently located outside SPROUTS 41. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Primo Water Refill services have let us down for the second time. They have failed to provide water service to a paying customer, missing two scheduled visits already. Out of concern for retaliation, I will not mention our company name. Our lead admin spent over four hours of her day making repeated calls to reach their customer service team who were nearly impossible to contact and very rude once reached. They committed to sending an emergency refill today due to our office being completely out of water. To ensure enough water, our manager even stopped filling her own 5 gallon water bottle in order to save water for our clients. We called again today to confirm service, and were reassured it would arrive. Our admin even sacrificed her evening, staying until 6 pm to ensure the delivery arrived. But with low expectations, they outdid themselves and did a no call no show. We are now looking for a new water service provider one that actually cares for its customers. I would leave 0 stars if possible.
Frequently Asked Questions About Primo Water Refill
What is Primo Water Refill and what services does it provide?
Primo Water Refill is a self-serve water refill station located outside Sprouts Farmers Market. It provides fresh filtered drinking water refills in 1, 3, or 5-gallon sizes.
Where is Primo Water Refill located?
It is located at 3320 N 7th Ave, Phoenix, AZ 85013, United States, outside Sprouts Farmers Market.
What are the operating hours of Primo Water Refill?
The refill station follows the operating hours of the retailer location, Sprouts Farmers Market.
What payment methods does Primo Water Refill accept?
They accept American Express, Apple Pay, Cash, MasterCard, and Visa.
Are there any brands associated with Primo Water Refill?
Yes, Primo Water Refill is associated with the Primo Water brand.
How can customers contact Primo Water Refill for inquiries?
Customers can contact them via their phone number +1 844-237-7466 or email social@primowater.com.
Does Primo Water Refill support multiple languages?
Yes, services are available in English and Spanish.
What nearby food options are available for customers visiting Primo Water Refill?
Customers can enjoy nearby eateries such as MOD Pizza, Press Coffee, Jamba, Jersey Mike's Subs, Starbucks, Burger Factory, Mi Patio Mexican Restaurant, and Dark Hall Coffee.
What nearby fitness and wellness options are close to Primo Water Refill?
Orangetheory Fitness gym, Midtown Nail Lounge, Keep It Cut saloons, and Salon Sosa are nearby for fitness and beauty care.
What nearby stores and services might be useful for customers visiting Primo Water Refill?
Nearby stores include AT&T Store, AT&T Authorized Retailer - Prime Communications, Cricket Wireless, Western Union for money transfers, and Bashas' grocery store.