Primo Water Refill

1.0
1 review

About

Water Cooler Supplier
Easy to use and conveniently located outside SPROUTS 41. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.

Location

Primo Water Refill
3320 N 7th Ave, Phoenix, AZ
85013, United States

Reviews

1.0
1 reviews
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  • CS
    Christopher Santana
    Aug 21, 2025
    1.0
    Primo Water Refill services have let us down for the second time. They have failed to provide water service to a paying customer, missing two scheduled visits already. Out of concern for retaliation, I will not mention our company name. Our lead admin spent over four hours of her day making repeated calls to reach their customer service team who were nearly impossible to contact and very rude once reached. They committed to sending an emergency refill today due to our office being completely out of water. To ensure enough water, our manager even stopped filling her own 5 gallon water bottle in order to save water for our clients. We called again today to confirm service, and were reassured it would arrive. Our admin even sacrificed her evening, staying until 6 pm to ensure the delivery arrived. But with low expectations, they outdid themselves and did a no call no show. We are now looking for a new water service provider one that actually cares for its customers. I would leave 0 stars if possible.

Frequently Asked Questions About Primo Water Refill

What is Primo Water Refill and what services does it provide?

Primo Water Refill is a self-serve water refill station located outside Sprouts Farmers Market. It provides fresh filtered drinking water refills in 1, 3, or 5-gallon sizes.

Where is Primo Water Refill located?

It is located at 3320 N 7th Ave, Phoenix, AZ 85013, United States, outside Sprouts Farmers Market.