Business Details
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FedEx Office in Phoenix, AZ provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
233 reviews
5 stars
133
4 stars
24
3 stars
9
2 stars
6
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and poor attitudes.
Staff Performance
Several employees, particularly Rhiannon, Amy, and Kevin, were highlighted for going above and beyond to assist customers, while others were noted for being unhelpful or rude.
Service Quality
Inconsistent experiences reported; some customers received excellent service and timely assistance, while others faced delays and issues with their orders.
Equipment Issues
Complaints about malfunctioning equipment and slow computers were common, leading to frustration among customers.
Overall Experience
The location has a mix of positive and negative experiences, with some customers expressing loyalty due to good service, while others vowed not to return due to poor interactions.
- EDEric DixonNov 7, 20251.0The staff aren’t too helpful. They send you to a kiosk for printing and when you ask for help, they look at you like you are asking the world. You spy a lot of money for printing and they don’t want to help you. They need to remove the kiosks and give good customer service.
- SASierra AlcantarSep 26, 20251.0🛑 HORRIBLE SERVICE 🛑 new “manager” reanna has a horrible attitude and talks to customers like they are kids, as well as amy very immature attitude. Please choose another location weve been with this fedex for over 5+ yrs new management comes in and everything changed. please stay away and find a fed ex you can rely on!
- NINikole IvanovSep 18, 20255.0I used to visit and use this location in the 1990’s back when it was Kinkos. Haha! I’ve always relied on FedEx office for small projects here and there, and things are always good. Yesterday, I had a special creative custom project involving a four color print mounted on an odd-size matte black foam core backing. Amy was incredibly professional and found solutions for me, I picked it up today and it looked and felt better than I imagined. Shout out to Lee and the entire staff, your friendliness takes me back in time!
- LLL LSep 4, 20255.0Rhiannon was amazing! She helped me send a package and walked me thru the print options. Then when I got home I realized I had forgotten something with my shipment. When I called her she took care of it over the phone very quickly.
- KKKAug 6, 20251.0Terrible customer service. More specific the lady with short grey hair.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Phoenix offer?
FedEx Office in Phoenix offers printing and shipping services, including copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the business hours for FedEx Office Print & Ship Center in Phoenix?
The center is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Phoenix?
It is located at 3801 N Central Ave, Phoenix, AZ 85012, USA.
Can I use coupons or special offers at FedEx Office Print & Ship Center?
Yes, FedEx Office offers coupons, deals, and special offers which can be accessed via their website and app.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Print & Ship Center provide wheelchair accessible entrances and in-store pickup?
Yes, the center has wheelchair accessible entrances and offers in-store shopping and pickup services.
Are there any places to eat near FedEx Office Print & Ship Center in Phoenix?
Yes, nearby dining options include Fez (African restaurant), BoSa Donuts (bakery and coffee shop), McDonald's (fast food), Siu Wok (Chinese restaurant), and Macayo's Mexican Kitchen (Mexican/Latin American restaurant).
Where can I find coffee or breakfast near FedEx Office Print & Ship Center?
BoSa Donuts is a nearby bakery and coffee shop perfect for breakfast or a coffee break close to the FedEx Office location.
Are there any financial services or banks close to FedEx Office Print & Ship Center?
Yes, U.S. Bank and its ATMs are nearby, providing convenient banking options for customers visiting FedEx Office.
What are some healthcare providers near FedEx Office Print & Ship Center?
Nearby healthcare providers include Manning Michael E MD and Julie Wendt M.D., both allergists available in the vicinity.