FedEx Office in Phoenix, AZ provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback is mixed regarding customer service, with some employees praised for their helpfulness and professionalism, while others received complaints for rudeness and lack of assistance.
Quality of Work
Many customers expressed satisfaction with the quality of printed materials and services, although there were instances of errors and dissatisfaction with the final products.
Pricing Concerns
Several reviews mentioned unexpected high costs for services, particularly regarding printing and packaging, leading to disappointment among customers.
Staff Knowledge
While some employees were noted for their expertise and ability to assist with complex tasks, others were criticized for being unhelpful or lacking basic knowledge about printing and shipping processes.
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pamela
Dec 20, 2025
2.0
went to have some greeting cards made using photos of my artwork from my phone. it's been several months since. I'm an older person who isn't real phone savvy so I had a hard time with emailing them to the store , which is what you have to do to get them printed from your phone...I can't say specifically what happened but she somehow made me feel stupid and I ended up crying. ...but eventually had around 4 multiples of around 10 designs. I can say she really knew what she was doing and they turned out very good but wouldn't be ready till the following day.. the only real complaint I have is that it was more expensive than I anticipated ....you are charged for each card, and envelopes are extra, but it cost me $8 service charge extra for her to position every 3 individual designs on half the page so it could be folded into a card. it was around $30 charge just to position 12 different designs individually for a card in addition to the charge for printing each one and then envelopes. since I asked for multiples of each it ended up costing over $100... it was kind of a shock I hadn't anticipated.. I used to have them printed in the past several years before when an additional charge wasn't required just to position a photo on half the side of the page so you could fold it into a greeting card... used to be they would print a card for you right there so you could see if it came out ok before you asked for multiples. sometimes they print out too dark for example and then you have to discard them as unsatisfactory...that's why I didn't like having to wait till the following day to go get them. I don't plan on going back there for cards as the cost was just more than what I expected... the quality of the cards was good though, so if the cost doesn't bother anyone I wouldn't discourage anyone from having cards printed there....$8 extra for positioning each of 3 different designs on a page is a bit much....
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Eric Dixon
Nov 7, 2025
1.0
The staff aren’t too helpful. They send you to a kiosk for printing and when you ask for help, they look at you like you are asking the world. You spy a lot of money for printing and they don’t want to help you. They need to remove the kiosks and give good customer service.
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Sierra Alcantar
Sep 26, 2025
1.0
🛑 HORRIBLE SERVICE 🛑 new “manager” reanna has a horrible attitude and talks to customers like they are kids, as well as amy very immature attitude. Please choose another location weve been with this fedex for over 5+ yrs new management comes in and everything changed. please stay away and find a fed ex you can rely on!
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Nikole Ivanov
Sep 18, 2025
5.0
I used to visit and use this location in the 1990’s back when it was Kinkos. Haha! I’ve always relied on FedEx office for small projects here and there, and things are always good. Yesterday, I had a special creative custom project involving a four color print mounted on an odd-size matte black foam core backing. Amy was incredibly professional and found solutions for me, I picked it up today and it looked and felt better than I imagined. Shout out to Lee and the entire staff, your friendliness takes me back in time!
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L L
Sep 4, 2025
5.0
Rhiannon was amazing! She helped me send a package and walked me thru the print options. Then when I got home I realized I had forgotten something with my shipment. When I called her she took care of it over the phone very quickly.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Phoenix offer?
FedEx Office in Phoenix offers printing and shipping services, including copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the business hours for FedEx Office Print & Ship Center in Phoenix?
The center is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Phoenix?
It is located at 3801 N Central Ave, Phoenix, AZ 85012, USA.
Can I use coupons or special offers at FedEx Office Print & Ship Center?
Yes, FedEx Office offers coupons, deals, and special offers which can be accessed via their website and app.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Print & Ship Center provide wheelchair accessible entrances and in-store pickup?
Yes, the center has wheelchair accessible entrances and offers in-store shopping and pickup services.
Are there any places to eat near FedEx Office Print & Ship Center in Phoenix?
Yes, nearby dining options include Fez (African restaurant), BoSa Donuts (bakery and coffee shop), McDonald's (fast food), Siu Wok (Chinese restaurant), and Macayo's Mexican Kitchen (Mexican/Latin American restaurant).
Where can I find coffee or breakfast near FedEx Office Print & Ship Center?
BoSa Donuts is a nearby bakery and coffee shop perfect for breakfast or a coffee break close to the FedEx Office location.
Are there any financial services or banks close to FedEx Office Print & Ship Center?
Yes, U.S. Bank and its ATMs are nearby, providing convenient banking options for customers visiting FedEx Office.
What are some healthcare providers near FedEx Office Print & Ship Center?
Nearby healthcare providers include Manning Michael E MD and Julie Wendt M.D., both allergists available in the vicinity.