United States Postal Service

2.8
130 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10700 N 85th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10700 N 85th Ave, Peoria, AZ
85345, United States

Hours

Reviews

2.8
130 reviews
5 stars
48
4 stars
9
3 stars
3
2 stars
5
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.

Staff Attitude

Several reviews highlight a lack of professionalism among staff, with reports of rude behavior and poor customer interactions.

Location Experience

While some customers appreciate the cleanliness and organization of the location, others mention long wait times and inefficiencies during peak hours.

Positive Experiences

Despite the negative feedback, there are several positive reviews praising specific employees for their exceptional service and helpfulness.
  • SP
    Sean Peapus
    Dec 2, 2025
    1.0
    Lost my check and could care less
  • FF
    Flower Fam
    Nov 26, 2025
    5.0
    Nice staff 👍
  • MJ
    Marie J
    Nov 22, 2025
    4.0
    Nice location
  • AC
    Andy Coleson
    Sep 2, 2025
    5.0
    I arrived at this post office to mail a small package. I walked in and was greeted by the clerk. He was very helpful and friendly. I also want to compliment the USPS for the QR code tracking on my receipt! I just scan the code and my tracking information immediately appears! No more having to enter a long tracking number. Thanks!
  • AT
    Annie Thompson
    Aug 27, 2025
    1.0
    Important mail was lost.. My son’s ID from MVD.. filed a research request, nothing happened.. they just closed the case as if nothing happened.. service of thus post office especially their post man not good

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.