United States Postal Service

2.8
129 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10700 N 85th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10700 N 85th Ave, Peoria, AZ
85345, United States

Hours

Reviews

2.8
129 reviews
5 stars
48
4 stars
9
3 stars
3
2 stars
5
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Package Handling

Numerous complaints about lost or mishandled packages, with customers expressing frustration over items being delivered to the wrong address or not delivered at all.

Staff Efficiency

Customers noted long wait times and inefficiencies, particularly during peak hours, leading to dissatisfaction with service speed.

Delivery Issues

Many reviews highlight problems with delivery attempts, including packages not being delivered to the door and incorrect delivery notices being left.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences, particularly with specific staff members who provided excellent service.
  • MJ
    Marie J
    2 days ago
    4.0
    Nice location
  • AC
    Andy Coleson
    Sep 2, 2025
    5.0
    I arrived at this post office to mail a small package. I walked in and was greeted by the clerk. He was very helpful and friendly. I also want to compliment the USPS for the QR code tracking on my receipt! I just scan the code and my tracking information immediately appears! No more having to enter a long tracking number. Thanks!
  • AT
    Annie Thompson
    Aug 27, 2025
    1.0
    Important mail was lost.. My son’s ID from MVD.. filed a research request, nothing happened.. they just closed the case as if nothing happened.. service of thus post office especially their post man not good
  • JH
    Joe Hernandez
    Aug 21, 2025
    1.0
    Mail is being stolen or lost Even with informed delivery
  • OD
    Oscar Marquez Delgado
    Aug 12, 2025
    1.0
    My wife dropped off a Ups package at this Usps Peoria location thru the drop off box on accident and I go the next day to go pick it up and they say they don’t have it/ Ups picked it up already which makes no sense because its been 1 week and no tracking has been updated. I called Ups warehouse and they don’t have it either package just randomly went missing be careful dropping off valuable goods here go the Ups route or Fedex. Nobody here cares about your mail they just clock inn & clock out.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.