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Visit your local Post Office™ at 8380 W Emile Zola Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported problems with mail and packages being delivered to the wrong address or not delivered at all.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude or unhelpful, and difficulty in reaching the post office by phone.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for being unprofessional and dismissive.
Long Wait Times
Customers frequently mentioned long lines and slow service at the post office, leading to frustration.
Inconsistent Service
Experiences varied widely, with some customers reporting excellent service while others faced repeated issues.
RT
Rosalie Tobey
1 day ago
1.0
Mail delivered 3 days to a mail box that would not close.How does a mail person leave mail in a box wide open to the public?I have no trust in the employees that work there .I do not believe the Post Office will make any changes.
NN
Narissa
6 days ago
1.0
Worst location they were rude and not helpful at all
CM
Cassandra Meiner
Nov 3, 2025
5.0
I just called the phone number for this facility and an amazing woman answered the phone right away. Her name was Kara and she went above and beyond helping me out, she was amazing. Although I've never been in this post office her customer service over the phone was by far a 10 plus which would make me want to go into this post office if I needed to.
Thank you Kara for being so great!!!
JL
Jesse Lambert
Oct 27, 2025
1.0
Try to move here from out of state and I've never been hassled so bad in my life! Garbage post office!!
KK
Kiss Kris
Oct 20, 2025
1.0
I’ve never had an issue with my mail until peoria. I have neighbors dropping off mail that is getting sent to their home. I have wrong address mail in my mailbox every week. Whoever is driving and dropping off mail is NOT paying attention or just doesn’t care. Getting really tired of having to ship my packages to a family members home in another city just to receive whatever I ordered. DO BETTER!!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8380 W Emile Zola Ave?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and much more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo if you make an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, although limited walk-in hours may be available.
What are the operating hours of the United States Postal Service on weekends?
The Post Office is open from 8:30 AM to 3:30 PM on Saturdays and is closed on Sundays.
Can I rent a PO Box online and access it after hours?
Yes, you can reserve a PO Box online and most locations offer 24/7 lobby access to PO Boxes, although hours may vary locally.
What nearby businesses could I visit before or after my postal service visit?
Near the Post Office, you can visit Sprouts Farmers Market for groceries, Biggies Cookies & Cream for a smoothie or bubble tea, and Long Wong's Hot Wings or Hungry Howie's Pizza for dining options.
Is there a veterinary service close to the Post Office location?
Yes, Mobile Veterinary Service is nearby, offering veterinary, pet services, and pet store options which could be convenient if you have pets.
Where can I find automotive services near the Post Office?
Beuks Auto Group and Meineke Car Care Center are nearby options for automotive repair, towing, tires, and car inspections.
Are there financial services near the Post Office that might complement my postal needs?
Yes, nearby financial services include Liberty Tax, Alterra Home Loans, and Executive Services Agency which offers locksmith and private investigation services.
How can I schedule a passport appointment online?
You can schedule a passport appointment using the USPS online scheduler available at the provided reservation URL for passport services.