United States Postal Service

2.5
184 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8380 W Emile Zola Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8380 W Emile Zola Ave, Peoria, AZ
85381, United States

Hours

Reviews

2.5
184 reviews
5 stars
54
4 stars
14
3 stars
6
2 stars
11
1 star
99

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail and packages being delivered to the wrong address or not delivered at all.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude or unhelpful, and difficulty in reaching the post office by phone.

Staff Performance

While some employees received praise for their helpfulness, others were criticized for being unprofessional and dismissive.

Long Wait Times

Customers frequently mentioned long lines and slow service at the post office, leading to frustration.

Inconsistent Service

Experiences varied widely, with some customers reporting excellent service while others faced repeated issues.
  • RT
    Rosalie Tobey
    1 day ago
    1.0
    Mail delivered 3 days to a mail box that would not close.How does a mail person leave mail in a box wide open to the public?I have no trust in the employees that work there .I do not believe the Post Office will make any changes.
  • NN
    Narissa
    6 days ago
    1.0
    Worst location they were rude and not helpful at all
  • CM
    Cassandra Meiner
    Nov 3, 2025
    5.0
    I just called the phone number for this facility and an amazing woman answered the phone right away. Her name was Kara and she went above and beyond helping me out, she was amazing. Although I've never been in this post office her customer service over the phone was by far a 10 plus which would make me want to go into this post office if I needed to. Thank you Kara for being so great!!!
  • JL
    Jesse Lambert
    Oct 27, 2025
    1.0
    Try to move here from out of state and I've never been hassled so bad in my life! Garbage post office!!
  • KK
    Kiss Kris
    Oct 20, 2025
    1.0
    I’ve never had an issue with my mail until peoria. I have neighbors dropping off mail that is getting sent to their home. I have wrong address mail in my mailbox every week. Whoever is driving and dropping off mail is NOT paying attention or just doesn’t care. Getting really tired of having to ship my packages to a family members home in another city just to receive whatever I ordered. DO BETTER!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.