The UPS Store

Reviews

• KK

  KRL

  2 days ago
  5.0
  The staff is always pleasant to deal with. They always have a great attitude and handled everything expeditiously.
• JA

  Julie Anderson

  Feb 25, 2026
  5.0
  Quick and always friendly service. Fair pricing. Convenient Amazon returns. I have been to other UPS stores and the service was poor and unfriendly.
• KD

  Kurt Dehner

  Feb 23, 2026
  1.0
  Horrible Experience…….I used this UPS Office to send a package(her green card) to my daughter-in-law in Brazil. It cost $165.00 and did not arrive until over a week later, causing my son, his wife and her parents to cancel their flight to the U.S. and book new tickets at a substantially higher cost. The store manager (Alecia) made efforts, but she refused to refund our money saying UPS refused our request. I have used this UPS office often with local success, but I would NEVER NEVER NEVER use them for international. Deliveries. I am still fuming over Alecia’s refusal to refund our money. For that reason I will never use this UPS franchise office again. They refuse to acknowledge they have any responsibility in this fiasco!!!!!
• KJ

  KEN JENKINS

  Feb 18, 2026
  5.0
  Every time I go to this UPS Store I am impressed by the place. Always clean and organized, always well staffed, I am always greeted by someone who appears to genuinely care about my day. They are all just a pleasure to work with and always handle things proficiently and professionally.
• RG

  Russell Gardner

  Feb 10, 2026
  1.0
  This place is a joke. My established company had been paying for a mail box here for 3 months. I have yet to receive one piece of mail. They have had me sign the same USPS document 3 times claiming it’s my fault because this document hasn’t been signed. Further more, they don’t even have me listed as the person on the mail box, only my wife who is not the primary member of my company. I have provided 2 forms of ID 2 dadgum times and they still have not added me to the box. Furthermore, the last time I was in, today, to give them the same document for the third time.. they are blaming me for not filling out a change of address with the post office… they even debated me and told me it was my fault after providing the documentation showing that I changed my address 3 months ago. The employees here have absolutely no clue what’s going on or how to conduct business. My last gripe is that I went in to have documents printed, and once they were printed the employee had to call someone to figure out how to charge me. Are they hiring idiots? Are they not trained, or do they just not give a crap about the consumer? Good luck, I would choose a different option. My mailboxes will be canceled, my lawyer will recoup my money, my time and my mental distress as well as business losses due to missing checks and missing tax documents.

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