With a focus on the community of small businesses and consumers, Staples in Peoria, AZ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
TSA PreCheck Issues
Many customers reported repeated problems with the TSA PreCheck service, including staff not showing up and misinformation about hours.
Mixed Staff Experiences
While some employees received praise for their helpfulness and professionalism, others were criticized for being unapproachable and unkind.
Order Fulfillment Delays
Customers expressed frustration over delays in order fulfillment and issues with product availability.
Positive Store Environment
Despite the negative feedback, some reviews noted a clean store with a good selection of products and friendly staff.
AA
Ayman
Jan 5, 2026
1.0
Need to update store hours opens 9am , 11am Sunday
JP
Jimmy P
Dec 19, 2025
1.0
This store aligns themselves with TSA PreCheck operations, then that's a service they need to hold accountable too. This is now the 3rd consecutive time we have went in for TSA PreCheck sign up with appointments and the 3rd time met with a sign they are not in that day and the store has nothing for us. Not even a courtesy email or call saying our TSA employee quality is horrible and attendance stinks. Just the person didn't show up. Staples you align your brand to partners, you might want to establish better process so your brand isn't tarnished because of incompetent employees you may or may not have control of.
FC
fernandes cristina
Dec 10, 2025
1.0
The worst customer service. I went twice to ask about my order, and the first time they said they hadn't sent the ink, the second time they said it was damaged and they didn't think the orders would be ready for Christmas, so I should cancel my order and they would refund my money... I told them that wasn't what I wanted, that there was no solution, and they left me talking to myself. I waited 20 minutes and they never answered me.
JJ
Jessica Jensen-Heil
Dec 9, 2025
1.0
I HATE to be a “Karen” and complain and leave bad reviews, but the Honest Truth is that the Human Beings Can Make ALL The Difference in a situation or experience by just simply being NICE/KIND, RESPECTFUL, HELPFUL & PROFESSIONAL. They should not be getting Paid To Be Horrible At Their Job & To Be RUDE to people. If they were nice & helpful to my son I would never have taken the time to think twice about the whole experience, even never being notified that my order was indeed ready to be picked up still two days later, and Certainly Would Never Have Taken My Personal Time to write a bad review. It just takes kindness to help make even bad situations better. 💞 I wish these two rude guys a very Blessed Christmas & rest of their Holiday Season and pray they aren’t treating others rudely like this🙏✝️💟
MH
Maddie Householder
Dec 5, 2025
5.0
Ordered some wrapping paper earlier this week and called in two times to check up on it due to a delay and both times the employees who answered were wonderful!
They explained problems with the printer and the delay, and then answered all my follow-up questions. I really don’t mind the delay at all because of them so I have to give them a big thank you! :)
Staples in Peoria offers printing, shipping, technology, travel, recycling services, passport photos, TSA PreCheck®, direct mail, design services, Amazon pickup, and tech services.
What are the store hours for Staples in Peoria, AZ?
Staples is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store or curbside at Staples in Peoria?
Yes, Staples provides in-store pickup and curbside pickup services.
Does Staples in Peoria offer delivery options?
Yes, delivery and same day delivery services are available at Staples in Peoria.
What types of products can I find at Staples in Peoria?
Products available include laptops, desktops, printers, notebooks, office supplies, furniture, cleaning supplies, and various tech products from brands like Dell, HP, Apple, Epson, and more.
What payment methods are accepted at Staples in Peoria?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Is Staples in Peoria engaged in recycling and sustainability?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
What nearby dining options are available around Staples in Peoria?
Nearby dining options include MrBeast Burger, On The Border Mexican Grill & Cantina, Olive Garden, and Chili's Grill & Bar, great for meals before or after visiting Staples.
How can nearby shipping centers complement my visit to Staples in Peoria?
Nearby UPS Access Point and UPS Alliance Shipping Partner locations provide additional courier and shipping services to complement Staples' shipping center offerings.
What nearby wellness services are available near Staples in Peoria?
Wellness options near Staples include Elements Massage, Elements Therapeutic Massage Peoria, Milan Laser Hair Removal, Healing Touch Chiropractic, and Posh Hair and Spa, offering massage, skin care, and chiropractic services.